James Carlson
Panama City,FL
Summary
Dynamic customer service representative with a proven track record at Domino's Pizza, excelling in sales techniques and customer satisfaction. Adept at building strong relationships and resolving complaints efficiently, while leveraging product knowledge to identify upselling opportunities. Recognized for dependability and a strong work ethic in fast-paced environments. A quick learner in every work environment, from mechanics, construction, and lawn care, with the eventual goal of becoming a pilot.
Overview
4
4
years of professional experience
1
1
Certification
Work History
CSR, Sales
Dominoes Pizza
Panama City, Florida
08.2021 - Current
- Followed up with customers to ensure their satisfaction with products or services they received.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Developed strong relationships with customers by providing personalized assistance and support.
- Resolved customer complaints promptly and efficiently.
- Provided accurate information about products and services to customers.
- Developed positive relationships with customers through friendly interactions.
- Maintained a high level of professionalism when dealing with difficult customers.
- Provided exceptional customer service to ensure customer satisfaction.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Identified opportunities for upselling additional products or services based on customer needs.
Education
High School Diploma -
A Crawford Mosley High School
Lynn Haven 05-2025
Skills
- Team leader
- Sales techniques
- Team collaboration
- Attention to detail
- Customer service
- Product knowledge
- Drywall hanging
- Landscaping
- Flooring installation
- Demolition
- Power tool operation
- Painting and finishing
- Dependability and reliability
- Window installation
- Safety and compliance
- Heavy lifting
- Worksite safety
- Part identification
- Auto and engine repair
- Engine repair
- Maintenance and repairs
- Tire services
- Measuring and leveling
- Vehicle maintenance
- Parts ordering
- Spark plug replacement
- Oil change expertise
- Fast-paced environment
- Strong work ethic
Certification
- Drivers License-Class E
- Serve Safe Certification
Accomplishments
- Scholar Designation
- Daedalian Award of accomplishment in ROTC
References
References available upon request.
Timeline
CSR, Sales
Dominoes Pizza
08.2021 - Current
High School Diploma -
A Crawford Mosley High School
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