James Caruso
West Jordan,UT
Summary
Highly Customer-oriented Store Manager offering over 17 years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store employees and assistant managers.
Overview
17
17
years of professional experience
Work History
Store Manager
Lube Management
Riverton, UT
08.2014 - Current
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and ordering on a weekly basis
- Delegate tasks to support projected sales and communicate with customers to provide best service at all times.
- Review P&L statements to monitor growth.
- Recruit,train and supervise new employees.
- Analyze financial data to identify areas of improvement.
- Established customer service standards and monitored staff compliance.
Assistant Manager
Lube Management
Riverton, UT
05.2013 - 08.2014
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Developed a system for tracking inventory and ordering supplies as needed.
- Communicated regularly with customers to gain insights into their needs.
- Collaborated with management on developing strategic plans for achieving business goals.
Shop Supervisor
Lube Management
Riverton, UT
11.2011 - 05.2013
- Assisted with inventory control.
- Worked with management team to develop ares of growth
- Assisted with the training of new employees
- Ran operations while management was out of store.
Emissions Technician
Lube Management
West Jordan, UT
08.2006 - 11.2011
- Performed detailed inspections of vehicle exhaust systems, including catalytic converters, to ensure compliance with emissions regulations.
- Conducted research and analysis on emission levels and trends in order to identify potential solutions for reducing emissions.
- Reviewed repairs by test driving vehicles and conducting final inspections.
- Performed regular maintenance checks on all tools, instruments, and equipment utilized during emission tests.
- Provided guidance and training to junior technicians on proper safety protocols when handling hazardous materials associated with emissions testing activities.
Education
High School Diploma -
Bingham High School
South Jordan, UT06.2008
Some College (No Degree) - Business
Salt Lake Community College
Salt Lake City, UTSkills
- Talent Recruitment
- Team Development
- Operational Budgeting including profit and loss review
- Proficient in communication
- Proficient in Sales Oriented Language
- Excellent Management Skills
- Complaint Handling
- Inventory Oversight
Timeline
Store Manager
Lube Management
08.2014 - Current
Assistant Manager
Lube Management
05.2013 - 08.2014
Shop Supervisor
Lube Management
11.2011 - 05.2013
Emissions Technician
Lube Management
08.2006 - 11.2011
High School Diploma -
Bingham High School
Some College (No Degree) - Business
Salt Lake Community College
Similar Profiles
Cristoval ChableCristoval Chable
Lube Technician at Lube ManagementLube Technician at Lube Management
Joseph DaxonJoseph Daxon
Lube Technician/Mechanic at Jiffy Lube/ Jiffy Lube MulticareLube Technician/Mechanic at Jiffy Lube/ Jiffy Lube Multicare
Fahd BandeFahd Bande
Lube Technician at Lube Tech, Jiffy LubeLube Technician at Lube Tech, Jiffy Lube
Avery JanuaryAvery January
Broadway Lighting Intern at The Golden TheaterBroadway Lighting Intern at The Golden Theater
Kimberly ZunigaKimberly Zuniga
Leasing Assistant at Evergreene Management GroupLeasing Assistant at Evergreene Management Group