Summary
Overview
Work History
Education
Skills
Timeline
Generic

James Cespedes

Canton

Summary


Hearing healthcare professional prepared to deliver high-quality auditory care. Proven ability to conduct thorough hearing evaluations and recommend appropriate hearing aids. Emphasizes team collaboration and adaptability to meet evolving patient needs. Known for strong patient communication and technical proficiency in hearing instruments.

Overview

30
30
years of professional experience

Work History

Licensed Hearing Instrument Specialist

Costco
07.2018 - Current
  • Provide complete hearing evaluations, explain the audiometric results and recommend the best solution for their hearing loss.
  • Educated patients on proper care and maintenance of their hearing aids, resulting in reduced device malfunctions.
  • Maintained up-to-date knowledge on industry advancements through continuous professional development opportunities.
  • Provided exceptional customer service during fittings, adjustments, and troubleshooting sessions for optimal device performance.
  • Established a positive rapport with patients, fostering trust and loyalty to the practice.

President

Miracle Ear Franchise
02.1995 - 06.2018

Owned a Miracle Ear franchise with 5 locations.

I am a licensed dealer in the state of Michigan.

Trained new hearing care practitioners.


Education

High School Diploma -

Aquinas
Louisville, OH

Skills

  • Hearing aid maintenance
  • Hearing aid verification
  • Patient counseling
  • Audiometric testing
  • Bluetooth integration
  • Wireless connectivity
  • Real ear measurement
  • Device programming
  • Maintenance and repairs
  • Device troubleshooting
  • Virtual Customer support

Timeline

Licensed Hearing Instrument Specialist

Costco
07.2018 - Current

President

Miracle Ear Franchise
02.1995 - 06.2018

High School Diploma -

Aquinas

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