James Cooper
Nashville,TN
Summary
Multi-talented in an Office setting with Logistics associate and Management knowledge. Forklift driver and scissor lift experience. Quick learner and upbeat person who thrives off challenges. Proficient in following work orders and accurately completing tasks. I lead never follow and intend to create more leaders in the process. Willing to relocate to: Murfreesboro, TN - Nashville, TN - Smyrna, TN Authorized to work in the US for any employer
Overview
25
25
years of professional experience
1
1
Certification
Work History
Shift Lead/ Dishwasher/Prep Cook
Panera Bread
Nashville, TN
02.2017 - 07.2024
- Line Cook:
- As a line cook, you will prepare customer orders with accuracy and efficiency
- Provide quality service, taking pride in working behind the scenes to prepare quality products for our customers
- Contribute to an overall positive and collaborative environment
- Team Lead:
- Ensure the shift is adequately staffed
- Develop and assign tasks to staff members, oversee completion of tasks
- Resolve customer issues and approve exceptions to policy for coupons, returns, etc.
- Train new hires and create development opportunities for experienced staff members
- Provide recognition and constructive feedback throughout the shift as appropriate
- Dishwasher:
- Operate the industrial dishwasher
- Wash glassware and other implements by hand when necessary
- Empty and clean all trash receptacles
- Clean iced tea, coffee and milkshake machines daily
- Rotate dishes to reduce wear and tear on resources
- Clean dish storage
- Follow sanitation policies at all times
- Provide assistance to prep cook and other kitchen staff as needed, especially during peak times
- Perform opening, closing and side work
- Clean up spills or broken glassware immediately
- Report any sanitation or janitorial issues to appropriate party
Shift lead/ Dishwasher/Prep Cook
Panera Bread
Nashville, TN
02.2017 - 07.2024
- Line Cook:
- As a line cook, you will prepare customer orders with accuracy and efficiency
- Provide quality service, taking pride in working behind the scenes to prepare quality products for our customers
- Contribute to an overall positive and collaborative environment
- Team Lead:
- Ensure the shift is adequately staffed
- Develop and assign tasks to staff members, oversee completion of tasks
- Resolve customer issues and approve exceptions to policy for coupons, returns, etc.
- Train new hires and create development opportunities for experienced staff members
- Provide recognition and constructive feedback throughout the shift as appropriate
- Dishwasher:
- Operate the industrial dishwasher
- Wash glassware and other implements by hand when necessary
- Empty and clean all trash receptacles
- Clean iced tea, coffee and milkshake machines daily
- Rotate dishes to reduce wear and tear on resources
- Clean dish storage
- Follow sanitation policies at all times
- Provide assistance to prep cook and other kitchen staff as needed, especially during peak times
- Perform opening, closing and side work
- Clean up spills or broken glassware immediately
- Report any sanitation or janitorial issues to appropriate party
Operations Lead Management/ Certified forklift driver/ Inventory Control
GEODIS
Mount Juliet, TN
01.2015 - 02.2016
- Arranges shipments by examining destination, route, rate, delivery time; dispatches to carriers. Verifies merchandise shipped by matching bills of lading; reconciling quantities; noting discrepancies.
- Planning and managing logistics, warehouse, transportation and customer services
- Directing, optimizing and coordinating full order cycle
- Liaising and negotiating with suppliers, manufacturers, retailers and consumers. Certified equipment driver
- Receives customer orders
- Assigns order task to the appropriate personnel
- Coordinates with CSR and Operations Supervisor to determine shipping schedules, labor requirements for rework projects, and cycle counts
- Assists supervisory personnel in overseeing activities in one or more accounts
- Participates in rework and repack of product as needed or requested by customer
- Assists in maintaining the security of the warehouses by conducting operations in a manner which promotes safety of employees and security of customer's products
- Informs supervisor of any unsafe or hazardous working conditions
- Assists with ensuring operating procedures are being followed and are current.
- Assists with ensuring inventory accuracy
- Assists with ensuring customers expectations are being met and the Company is in compliance
- Other duties as required and assigned
- I handled large amounts of orders
- Trained new recruits
- Operating forklift ,scissor lifts, cherry picker and electric pallet jack
Operations Lead Management/ Certified forklift driver/ Inventory Control
GEODIS
Mount Juliet, TN
01.2015 - 02.2016
- Arranges shipments by examining destination, route, rate, delivery time; dispatches to carriers. Verifies merchandise shipped by matching bills of lading; reconciling quantities; noting discrepancies.
- Planning and managing logistics, warehouse, transportation and customer services
- Directing, optimizing and coordinating full order cycle
- Liaising and negotiating with suppliers, manufacturers, retailers and consumers. Certified equipment driver
- Receives customer orders
- Assigns order task to the appropriate personnel
- Coordinates with CSR and Operations Supervisor to determine shipping schedules, labor requirements for rework projects, and cycle counts
- Assists supervisory personnel in overseeing activities in one or more accounts
- Participates in rework and repack of product as needed or requested by customer
- Assists in maintaining the security of the warehouses by conducting operations in a manner which promotes safety of employees and security of customer's products
- Informs supervisor of any unsafe or hazardous working conditions
- Assists with ensuring operating procedures are being followed and are current.
- Assists with ensuring inventory accuracy
- Assists with ensuring customers expectations are being met and the Company is in compliance
- Other duties as required and assigned
- I handled large amounts of orders
- Trained new recruits
- Operating forklift ,scissor lifts, cherry picker and electric pallet jack
Administrative Assistant/ Electronic File Clerk
Vanderbilt University Medical Center
Nashville, TN
07.2006 - 02.2015
- Administrative Assistants handle a wide range of tasks to support office efficiency, including:
- Managing schedules, appointments, and travel arrangements for staff or managers.
- Preparing, editing, and distributing correspondence, reports, and presentations.
- Maintaining filing systems, handling confidential documents, and organizing office records.
- Answering phone calls, greeting visitors, and providing professional assistance via phone, email, or in person.
- Ordering and managing office supplies, and ensuring equipment is functional.
- Assisting with onboarding new employees and coordinating orientation sessions.
- Supporting meetings by preparing materials, taking minutes, and arranging logistics.
- Analyzing and improving office processes to enhance operational efficiency.
Administrative Assistant/ Electronic File Clerk
Vanderbilt University Medical Center
Nashville, TN
07.2006 - 02.2015
- Administrative Assistants handle a wide range of tasks to support office efficiency, including:
- Managing schedules, appointments, and travel arrangements for staff or managers.
- Preparing, editing, and distributing correspondence, reports, and presentations.
- Maintaining filing systems, handling confidential documents, and organizing office records.
- Answering phone calls, greeting visitors, and providing professional assistance via phone, email, or in person.
- Ordering and managing office supplies, and ensuring equipment is functional.
- Assisting with onboarding new employees and coordinating orientation sessions.
- Supporting meetings by preparing materials, taking minutes, and arranging logistics.
- Analyzing and improving office processes to enhance operational efficiency.
Customer Service Representative
Dailys
Nashville, TN
10.1999 - 06.2003
- Stock shelves
- Stamp, mark and tag price on merchandise
- Remove and record amount of cash in register
- Setup advertising displays or arrange merchandise on counters or tables to promote sales
- Responsible for large amounts of cash handling
Customer Service Representative
Dailys
Nashville, TN
10.1999 - 06.2003
- Stock shelves
- Stamp, mark and tag price on merchandise
- Remove and record amount of cash in register
- Setup advertising displays or arrange merchandise on counters or tables to promote sales
- Responsible for large amounts of cash handling
Education
High school graduate/some college - Logistics
North Carleston High
Nashville, TNNashville Tech
02-2026
Skills
- HIPAA
- 6years of retail experience
- Leadership Experience
- Organizational skills
- Shipping & receiving
- Organization
- Math
- Basic math
- Motivated
- Typing
- Data Entry
- Order picking
- Forklift
- Data collection
- Transportation management
- Self-direction
- Logistics
- Customer service
- Coaching
- Operations management
- POS
- Team supervision
- Computer hardware
- Writing skills
- Warehouse experience
- Supervising experience
- Micr
- Excel
- Picking & packing
- Packing
- Inventory control
- Safe lifting practices
- Employee training
- Medical office experience
- Restaurant Experience
- Retail management
- Food prep
- Materials handling
- Management
- Medical Records
- Operation
- Employee attendance management
- Office Administration
- Heavy lifting
- Teamwork
- Medical terminology
- Cash Handling,team lead,warehouse,Customer Service
- Ten key
- Food processing
- Warehouse Management
- Credit Card
- Warehouse management system
- Production time
- On time to work
- Good attitude
- Team player
- Customer service focus
- Team motivation
- Guest service
- Conflict resolution
- Workplace safety
- Work delegation
- Staff supervision
- Operations monitoring
- Loss prevention
- Performance improvement
Certification
- Forklift Certification/ scissor lift/ sit down and electric pallet jack January 2015 to February 2026
- I have driving certifications.
- Driver's License
Languages
English
Awards
3 star achievement awards February 2015
Timeline
Shift Lead/ Dishwasher/Prep Cook
Panera Bread
02.2017 - 07.2024
Shift lead/ Dishwasher/Prep Cook
Panera Bread
02.2017 - 07.2024
Operations Lead Management/ Certified forklift driver/ Inventory Control
GEODIS
01.2015 - 02.2016
Operations Lead Management/ Certified forklift driver/ Inventory Control
GEODIS
01.2015 - 02.2016
Administrative Assistant/ Electronic File Clerk
Vanderbilt University Medical Center
07.2006 - 02.2015
Administrative Assistant/ Electronic File Clerk
Vanderbilt University Medical Center
07.2006 - 02.2015
Customer Service Representative
Dailys
10.1999 - 06.2003
Customer Service Representative
Dailys
10.1999 - 06.2003
High school graduate/some college - Logistics
North Carleston High
Nashville Tech