James Cordova
Pilot Travel Centers
Grand Junction,CO
2027
years of professional experience
Dynamic and results-driven professional with a proven track record at Pilot Travel Centers, excelling in customer service and teamwork. Skilled in optimizing processes and training staff, I enhance operational efficiency and foster a positive work environment. Committed to achieving high standards and delivering exceptional results in fast-paced settings.
Work History
Guest Service Lead
1 Year 8 Months- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Cashier Team Lead
3 Years 5 Months- Supervised cashier team, ensuring adherence to company policies and procedures.
- Trained new cashiers on customer service best practices and operational efficiency.
- Managed daily cash reconciliations, maintaining accuracy in financial transactions.
- Streamlined checkout processes, reducing customer wait times and enhancing satisfaction.
Kitchen Manager
- Supervised kitchen staff to ensure efficient food preparation and service delivery.
- Managed inventory levels, reducing waste through effective stock rotation and ordering processes.
- Developed and implemented training programs for new kitchen personnel, enhancing team performance.
- Ensured compliance with health and safety regulations to maintain a clean and safe work environment.
Kitchen Manager
- Collaborated with front-of-house staff to streamline communication and improve customer service experience.
- Optimized kitchen workflows by introducing process improvements that enhanced productivity and reduced delays.
- Monitored food quality standards, addressing issues promptly to maintain high culinary excellence.
- Coordinated scheduling for kitchen staff, balancing labor needs with operational demands effectively.
Laborer
- Operated forklifts and pallet jacks to transport produce efficiently.
- Assisted in sorting and packing fresh fruits and vegetables for distribution.
- Maintained cleanliness and organization of work areas to ensure safety standards.
- Collaborated with team members to meet daily production goals effectively.
Education
High School Diploma
Skills
Friendly
positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Timeline
Guest Service Lead
Pilot Travel Centers
12.2024 - CurrentRead More
Cashier Team Lead
Golden Gate Petroleum
03.2023 - 2024Read More
Kitchen Manager
Maverick
2020 - 2023Read More
Kitchen Manager
McDonald's
2016 - 2020Read More
Laborer
Shiloh Produce Inc
2009 - 2016Read More
Hatch Valley High School
High School Diploma
Read More