Saleha Parveen
Bronx
Summary
Dynamic and dependable professional with a proven track record at Carnegie Hall, excelling in customer service and teamwork. Recognized for exceptional problem-solving skills and attention to detail, I effectively managed guest operations and trained staff, enhancing overall team performance in fast-paced environments. Adaptable and committed to excellence.
Overview
22
22
years of professional experience
Work History
Guest Service Lead - Rohatyn & Shorin Clubroom
Carnegie Hall
01.2009 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Cook
Own Business - Asha Group
03.2009 - 03.2014
- Developed diverse menus incorporating seasonal ingredients to enhance customer satisfaction.
- Trained and mentored kitchen staff on food preparation techniques and safety protocols.
- Streamlined inventory management processes to reduce waste and optimize costs.
- Implemented quality control measures ensuring consistency in flavor and presentation.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Coat Check Attendant
Carnegie Hall
01.2004 - 12.2008
- Managed guest check-in and check-out processes efficiently, ensuring smooth operations.
- Maintained accurate inventory of coats and belongings to minimize loss or mix-ups.
- Provided exceptional customer service by addressing guest inquiries and resolving issues promptly.
- Trained new staff on operational procedures and customer service standards for improved team performance.
Education
High School Diploma -
Azimpur Girls High School
Dhaka, Bangladesh Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Excellent communication
- Critical thinking
Languages
Bengali
Native or Bilingual
Timeline
Cook
Own Business - Asha Group
03.2009 - 03.2014
Guest Service Lead - Rohatyn & Shorin Clubroom
Carnegie Hall
01.2009 - Current
Coat Check Attendant
Carnegie Hall
01.2004 - 12.2008
High School Diploma -
Azimpur Girls High School