Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Generic

JAMES COVENEY

Conifer,CO

Summary

Hardworking and enthusiastic team player trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success. Strong background in fast-paced environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities. Strong personable nature, and dedicated to costumer satisfaction.

Overview

2
2
years of professional experience

Work History

OFFICE ASSISTANT / AP STAFF

Stanford Sierra Conference Center
09.2021 - 04.2022
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Maintained and updated office records, both digital and physical.
  • Interacted with customers by phone, email, or in-person to provide information
  • Assisted regular office staff with guest relations, and helped to monitor Camp operations and troubleshoot any issues that arise in the evening hours
  • Provided occasional shuttle services for guests to the airport and such places with a professional demeanor, requires perfect driving record of the past two years.
  • Other duties outside the office included housekeeping, dining room food service (including setting tables, selling sundries, serving guests plate and buffet-style meals, bussing tables, washing dishes, and providing excellent customer service to guests), and general cleaning.

SNOWLINE COORDINATOR

Four Seasons Resort And Residences Jackson Hole
11.2021 - 04.2022
  • Retrieved and organized guest ski equipment daily, oversaw guest equipment overnight storage sector, packed and delivered guest equipment on departure, and passionately attended to overall guest needs
  • Maintained an excellent understanding of ski and snowboard equipment in the shop, mountain conditions, and the ability to carry out seamless rentals and bootfittings when needed.
  • Handled maintenance and repair requests to keep properties in good condition and maintain guest satisfaction.
  • Accommodated last minute requests to address needs of guests, achieving top guest satisfaction and repeat business.
  • Resolved customer disputes to maintain positive relationships and increase customer base.
  • Worked a flexible schedule in order to accomplish all major responsibilities, including some evenings, weekends and holidays.
  • Upheld the excellent standard of customer service vital to the image of the only AAA Five Diamond, Forbes Five Star Resort in Wyoming.

KITCHEN STAFF

Stanford Sierra Conference Center
04.2022 - Current
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Operated all kitchen equipment safely and quickly with high quality cleanliness.
  • Cooked proteins sufficiently with high accuracy rate by grill, fryer, griddle, and oven.
  • Plated meals with consistent care and attention to detail.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Seasoned and cooked food according to recipes or personal judgment and experience.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.

Education

HIGH SCHOOL DIPLOMA -

Conifer Senior High School
Conifer, CO

Skills

  • Guest/Customer Satisfaction
  • Conversation and Empathy
  • Active Listening
  • Customer Relations
  • Time Management
  • Quality Assurance Controls
  • Attention to Detail
  • Customer Satisfaction
  • Kitchen Equipment Operation
  • Safe Food Handling Procedures
  • Dish Preparation

Hobbies

I love to be outdoors and play hard on my off time! Skiing/Snowboarding, hiking, biking, climbing are activities I particularly enjoy to name a few, and I always happy to talk to like-minded people and share my enthusiasm for life. 

Timeline

KITCHEN STAFF

Stanford Sierra Conference Center
04.2022 - Current

SNOWLINE COORDINATOR

Four Seasons Resort And Residences Jackson Hole
11.2021 - 04.2022

OFFICE ASSISTANT / AP STAFF

Stanford Sierra Conference Center
09.2021 - 04.2022

HIGH SCHOOL DIPLOMA -

Conifer Senior High School

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JAMES COVENEY