James Cox
Hamburg,USA
Summary
With over 40 years of leadership and management experience in the military, this professional retail management expert excels in leading store operations and driving sales growth. Their strong focus on team collaboration and achieving results ensures reliability and adaptability to changing needs. Bring expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating a positive shopping experience and optimizing store performance.
Overview
20
20
years of professional experience
Work History
Emerging Store Manager
Walgreens
02.2024 - 09.2024
- Lead the store team as assistant manager, and manager on duty
- Responsible for cash handling, opening and closing the store, inventory control, and providing the best possible customer experience while looking out for the safety and efficiency of the store staff
Store Leader
Speedway LLC
03.2022 - 02.2024
- Operate the store, minimize losses, and produce the highest possible profit
- Schedule staff and ensure coverage 24 /7 and manage all inventory
- Order and check in all inventories
Retail Supervisor
Delaware North
11.2021 - 02.2022
- Helped to supervise the retail stores at the Buffalo Niagara International Airport
- Responsible for making sure porters kept the stores stocked and helped to oversee cashiers
Floor Manager
Valu Home Center
10.2020 - 09.2021
- Floor Managers focus on providing outstanding customer service and supervise associates on the sales floor
- Floor Managers are also heavily involved in inventory control, handling freight, make bank transactions and can open and close the store
Lead Command Center Controller
U.S. Coast Guard
04.2004 - 09.2020
Education
Bachelor of Science - General studies
08.2002
GPA: Magna Cum Laude
Skills
- Retail management
- Inventory and loss prevention
- Scheduling and payroll
- Personnel counseling
- Team leadership
- Cash handling / Daily paperwork P& L statements
- Training
Timeline
Emerging Store Manager - Walgreens
02.2024 - 09.2024
Store Leader - Speedway LLC
03.2022 - 02.2024
Retail Supervisor - Delaware North
11.2021 - 02.2022
Floor Manager - Valu Home Center
10.2020 - 09.2021
Lead Command Center Controller - U.S. Coast Guard
04.2004 - 09.2020
Excelsior College - Bachelor of Science, General studies
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