James Crawford

• Prospect and conduct face-to-face sales calls with business executives and directors throughout assigned territory.
• Establish new accounts through cold calling and personal visits to potential customers.
• Negotiate terms and contracts with clients to maintain profitable sales.
• Visit customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
• Collaborate with internal teams to fulfill orders and meet customer needs
• Build strong client rapport to establish diversified network of connections.
• Follow up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
• Monitor competitor activities to maintain competitive advantage.
• Build relationships with customers and community to promote long term business growth.
• Gain customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.

• Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
• Upheld classroom routines to support student environments and maintain consistent schedules.
• Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
• Supervised lunchroom and recess activities.
• Kept students on-task with proactive behavior modification and positive reinforcement strategies.
• Worked with principal's office on disciplinary and safety issues.

• Train, coach and mentor new sales associates for maximum performance.
• Provide "Top Shelf" customer service
• Monitor sales team performance and provide constructive feedback.
• Keep detailed track of sales and customer information in company system.
• Manage efficient cash register operations.
• Answer customer questions about products and services, help locate merchandise and promote key items.
• Volunteers for extra shifts to alleviate staffing shortages at other locations.

Distributing marketing material to Health Care facilities for a new nursing company in our area. This involves finding the key decision maker and building relationships for present and future business relations. Managing a set territory and making sure to illustrate what makes us different (and better). Meeting deadlines with completion of administrative duties: expense reports, mileage reports, marketing reports, and other administrative actions. Maintaining professional relationships and staying on top of changes that occur. Perfecting cold calls and prospecting to successful sales performance and growing our census. Accountable for setting goals and results.

As Regional Sales Manager I was responsible for starting our business in a new location. This included prioritizing our prospects and helping our clients through the process of building their custom-designed home. As the central point of contact, I was responsible for guiding our customers and co-workers through all facets needed to achieve a favorable contract. My functional leadership instilled the trust needed with all parties (the clients' banks, manufacturing reps, contractors, and County inspectors) to build the house that met our customers' expectations.

I went to Gateway Homes towards the end of its second year of existence. One of my first clients was a lady whose house had burned. I helped her buy our two-story model home. This enabled us to put together an extraordinary change to our business model. I lead our team and we built an absolute "head turner" that produced countless versions and many contracts. But more than that: it helped our prospects understand that we could build their custom plan. Our profits exceeded all expectations! But after a near seven year run our pipeline soon out-weighed our "can do". This steered our Owner to put the property for sale and start his "early retirement" from the Modular business.