Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

James Crawley

Rutherford

Summary

Dedicated administrative professional with extensive experience at the State of TN - Dept. Of Human Services. Proven ability in processing client applications and maintaining organized records, enhancing operational efficiency. Skilled in telephone etiquette and data management, ensuring high customer satisfaction and effective communication. Type 50 WPM, contributing to streamlined workflows.

Overview

2004
2004
years of professional experience

Work History

Clerk III

State Of TN - Dept. Of Human Services

Clerk III

State Of TN - Dept. Of Human Services
Nashville, TN
04.2002 - 08.2003
  • Processed client applications for assistance programs, ensuring accuracy and compliance with regulations.
  • Maintained organized records of client interactions and case files, enhancing accessibility of information.
  • Assisted in scheduling appointments for clients, improving service delivery and operational efficiency.
  • Responded to inquiries regarding benefits and services, providing timely support to clients in need.

TN Clerk II

State of TN - Health Dept.
Nashville, TN
01.2002 - 04.2002
  • Processed and organized incoming documents to ensure efficient workflow.
  • Managed data entry tasks using state-specific software for accurate record-keeping.
  • Assisted in maintaining inventory of office supplies and equipment for operational efficiency.
  • Coordinated scheduling of appointments and meetings to optimize department productivity.

TN Clerk I

State of TN
Nashville, TN
01.2001 - 01.2002
  • Assisted with data entry and document management for efficient office operations.
  • Supported team by organizing files and maintaining an orderly workspace.
  • Learned to operate basic office equipment, enhancing daily productivity.
  • Collaborated with colleagues to streamline communication processes within the department.

Education

No Degree -

Volunteer State Community College
Gallatin, TN
05-2007

No Degree - Biology

Tennessee State University
Nashville, TN
08-2002

No Degree - Biology

Tennessee State University
Nashville, TN
08-2002

Skills

  • Telephone etiquette
  • Customer satisfaction
  • Cash handling
  • Cash management
  • Type 50 WPM

Accomplishments

After 2003, sent in an application for trade school. One random day in 2006 they called me and I accepted and was enrolled into Trade work so I am multi-talented. Spent 19 years working as a Journeyman Pipefitter/Welder.

Interests

  • Documenting and sharing travel experiences
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • DIY and Home Improvement
  • I enjoy helping others and giving back to the community
  • Writing fiction and storytelling

Timeline

Clerk III

State Of TN - Dept. Of Human Services
04.2002 - 08.2003

TN Clerk II

State of TN - Health Dept.
01.2002 - 04.2002

TN Clerk I

State of TN
01.2001 - 01.2002

Clerk III

State Of TN - Dept. Of Human Services

No Degree -

Volunteer State Community College

No Degree - Biology

Tennessee State University

No Degree - Biology

Tennessee State University