James Cunningham
Applied Industrial Technologies
Amarillo
1
Certification
18
years of professional experience
Results-driven individual with extensive experience in teamwork and collaboration. Skilled in time management and multitasking, successfully balancing independent responsibilities while contributing to team initiatives.
Work History
CSSR
3 Years 4 Months- Exhibited strong personal responsibility to drive individual and team success.
- Excelled in managing tasks within fast-paced environments, ensuring efficiency and productivity.
- Exhibited proficiency in balancing independent tasks with active participation in team initiatives.
- Demonstrated capacity to rapidly acquire new skills and adjust to evolving environments.
- Passionate about learning and committed to continual improvement.
Sergeant of Correctional Officers
6 Years 6 Months- Supervised inmate activities and ensured compliance with facility regulations.
- Conducted regular inspections for safety hazards and security breaches.
- Managed incident reports and documentation to maintain accurate records.
- Trained new staff on operational protocols and emergency response procedures.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Coordinated daily briefings to ensure staff members received essential updates on inmate activities, fostering improved communication.
- Enhanced workplace morale by employing effective communication strategies to engage and connect with colleagues.
Route Sales Driver
5 Years 5 Months- Managed inventory levels, tracking stock to prevent shortages during deliveries.
- Operated delivery vehicle to ensure timely distribution of water products.
- Developed strong customer relationships through effective communication and service.
- Trained new drivers on safety protocols and company policies for compliance.
- Drove team revenue totals by bringing up sales numbers.
- Delivered exceptional service by quickly addressing customer concerns and providing personalized support when needed.
- Generated repeat business with effective upselling techniques that promoted new and seasonal products.
- Increased overall profitability with strategic pricing negotiations tailored to individual client needs.
- Increased sales volume by effectively managing a daily route and maintaining strong relationships with customers.
- Successfully managed customer accounts, ensuring accurate billing and timely payments were received.
- Collaborated with team members to achieve shared goals, such as covering additional territory or assisting in training new employees.
- Boosted revenues by upselling and cross-selling products to new and established customers.
- Maintained positive relationships with customers using good communication and follow-through abilities.
Education
No Degree - Occupational Therapy
Skills
Customer service
Customer engagement
Problem resolution
Decision-making
Critical thinking
Time management
Task prioritization
Attention to detail
Teamwork and collaboration
Verbal communication
Computer skills
Certification
Certification
- Forklift Safety Certification
Issued Date
10/31/2025
Timeline
CSSR
Applied Industrial Technologies
04.2023 - CurrentRead More
Sergeant of Correctional Officers
Texas Department Of Criminal Justice
05.2014 - 11.2020Read More
Route Sales Driver
AquaOne
03.2008 - 08.2013Read More
Amarillo College
No Degree from Occupational Therapy
Read More