James E. Cunningham
Summary
Results-driven management professional with extensive experience in operations, production management, and organizational development across diverse industries. Proven ability to plan, coordinate, and execute effective production strategies that enhance efficiency and drive results.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Operations Manager
PrimeFlight Aviation Services
Kansas City, Missouri
02.2024 - Current
- Manage and oversee cargo station operations, ensuring quality and timely service delivery
- Optimize scheduling and staff deployment to maintain operational efficiency and customer satisfaction
- Lead response efforts during emergencies, minimizing disruption to operations
- Implement consistent operational standards and provide corrective actions as needed
- Collaborate with customers and internal teams to align operations with business goals
Operations Area Manager (L5)
Amazon
Kansas City, Missouri
11.2021 - 12.2023
- Directed a team of associates, focusing on continuous process improvements to enhance performance
- Developed and communicated operational policies, ensuring compliance and uniformity
- Set and monitored performance goals, driving the team to meet and exceed customer expectations
- Played a key role in maintaining safety standards and regulatory compliance within the facility
- Partnered with senior leadership to implement quality control initiatives
Intelligence Officer/Specialist (14N3)
United States Air Force Reserves
McConnell AFB, Kansas
08.2013 - 08.2022
- Provided operational intelligence support, contributing to mission planning and execution
- Led training programs that ensured operational readiness and compliance with military standards
- Managed intelligence dissemination processes, enhancing efficiency and accuracy
- Oversaw critical operational programs, including anti-terrorism and intelligence oversight
Program Manager
Cornerstones of Care
Wichita, Kansas
08.2020 - 10.2021
- Managed operational programs, ensuring adherence to regulatory standards and efficient service delivery
- Led initiatives to update organizational policies and improve operational workflows
- Directed a team of staff in providing services to at-risk youth, focusing on operational efficiency
- Developed a budget tracking system that improved cost management and resource allocation
Risk Management
Union Pacific Railroad
Houston, TX
06.2015 - 02.2019
- Managed risk and safety operations, conducting thorough investigations and implementing corrective actions
- Developed and maintained a customer contact database, streamlining communication and service delivery
- Achieved significant cost savings through effective claims management and risk mitigation strategies
- Collaborated with cross-functional teams to implement safety and operational improvements
Conductor
Union Pacific Railroad
Wichita, Kansas
06.2014 - 06.2015
- Ensured safe and efficient train operations, adhering to strict safety and regulatory standards
- Inspected and maintained operational equipment, minimizing downtime and enhancing safety
Aircraft Electrical and Environmental Systems Mechanic
United States Air Force Reserves
McConnell AFB, Kansas
10.2009 - 08.2013
- Conducted operational checks and maintenance on critical Air Force assets
- Utilized technical manuals and risk management procedures to ensure operational safety and efficiency
Education
Master of Business Administration -
Baker University
Baldwin City, KansasBachelor of Science - Social Work
Wichita State University
Wichita, KansasSkills
- Operations Management
- Leadership
- Process Improvement
- Quality Assurance
- Risk Management
- Safety Compliance
- Team Development
- Training
- Strategic Planning
- Execution
- Communication
- Business Management
- Troubleshooting and problem solving
- Cross-functional communications
- Microsoft Office Suite expert
- Performance monitoring
Certification
Top Secret Security Clearance
Timeline
Operations Manager
PrimeFlight Aviation Services
02.2024 - Current
Operations Area Manager (L5)
Amazon
11.2021 - 12.2023
Program Manager
Cornerstones of Care
08.2020 - 10.2021
Risk Management
Union Pacific Railroad
06.2015 - 02.2019
Conductor
Union Pacific Railroad
06.2014 - 06.2015
Intelligence Officer/Specialist (14N3)
United States Air Force Reserves
08.2013 - 08.2022
Aircraft Electrical and Environmental Systems Mechanic
United States Air Force Reserves
10.2009 - 08.2013
Master of Business Administration -
Baker University
Bachelor of Science - Social Work
Wichita State University