James Cuthbert
Mount Pleasant,SC
Summary
Dynamic and results-driven professional with a strong background in customer service and operational efficiency. At Daniel Island Club, I enhanced inventory accuracy and trained new team members, fostering collaboration. Proven ability to resolve guest inquiries and complaints effectively, ensuring high satisfaction levels while supporting team success.
Overview
7
7
years of professional experience
Work History
Golf Operations Associate
Daniel Island Club
Mt. Pleasant, SC
05.2023 - Current
- Assisted in daily operations, ensuring timely support and resource allocation.
- Coordinated inventory management, enhancing accuracy and reducing discrepancies.
- Supported team members with routine tasks, fostering collaboration and efficiency.
- Handled customer inquiries, providing exceptional service and resolving issues promptly.
- Trained and mentored new team members, fostering a positive work environment and promoting professional growth.
Guest Services Staff Member
Charleston Fun Park
10.2018 - 07.2021
- Assisted guests with inquiries, providing timely information and support to enhance visitor experience.
- Managed ticketing operations, ensuring accurate processing and efficient service delivery.
- Collaborated with team members to maintain cleanliness and organization throughout park facilities.
- Resolved guest complaints effectively, maintaining high satisfaction levels during busy periods.
Education
Bachelor of Science - Business Administration
College of Charleston
Charleston, South Carolina, SC05.2025
Skills
- Customer service
- Verbal and written communication
- Team support
- Scheduling
- Operational efficiency
Timeline
Golf Operations Associate
Daniel Island Club
05.2023 - Current
Guest Services Staff Member
Charleston Fun Park
10.2018 - 07.2021
Bachelor of Science - Business Administration
College of Charleston