James Dalton
North Kingstown,RI
Summary
Accomplished owner/operator delivering operational efficiency, driving customer satisfaction, and ensuring regulatory compliance. Known for effective problem-solving and strategic marketing initiatives that boost brand visibility and profitability.
Overview
30
30
years of professional experience
Work History
Owner/Operator
JD & Son Duct Cleaning
North Kingstown, Rhode Island
01.1997 - Current
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Oversaw daily operations and scheduling of duct cleaning services.
- Cultivated customer relationships through attentive service, follow-up, and effective communication.
- Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
- Conducted inspections to assess duct system conditions and requirements.
- Coordinated inventory management for cleaning supplies and materials.
- Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
- Designed marketing strategies that enhanced brand visibility and contributed to revenue growth.
- Established pricing models that balanced competitiveness with profitability goals.
- Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
- Ensured compliance with safety regulations throughout the facility.
Education
GED -
Coventry High School
Coventry, RI01-1992
Skills
- Duct cleaning techniques
- Duct system assessment
- Equipment maintenance
- Inventory management
- Sales strategy
- Customer relationship management
- Compliance management
Custom Section 1
- Journeyman sheet metal license
- 30 years HVAC install experience
- 10 years Pipefitting experience
Timeline
Owner/Operator
JD & Son Duct Cleaning
01.1997 - Current
GED -
Coventry High School