James D. Conway
Jacksonville
Summary
Bilingual Signal Support Systems Specialist promoting 10 years of commitment to the US military with expertise in maintaining battlefield equipment and terminal devices. Intelligent professional committed to developing battlefield signal operations plans in support of battalions. Offering outstanding communication and task prioritization skills.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Signal Support Systems Specialist (25U)
United States Army Reserve
Jacksonville, FL
10.2023 - Current
- Installed, configured, operated, and maintained tactical communication systems, radio equipment, and computer network systems in support of military operations.
- Provided technical troubleshooting and help desk support for communication and information systems used during training and operational activities.
- Assisted personnel with network connectivity issues, communication equipment configuration, and operational support requirements.
- Conducted preventive maintenance inspections and operational checks on assigned communication equipment and systems.
- Supported communication readiness by maintaining operational accountability and serviceability of assigned equipment.
- Assisted with training personnel on communication procedures, signal support operations, and technical equipment usage.
- Performed technical support functions for local communication systems and data transmission equipment.
- Maintained compliance with military operational procedures, safety requirements, and communication protocols.
- Hours per week: 20
- Supervisor: SSG Edgardo Iglesias
- Phone: (915) 205-1322
- May Contact Supervisor: Yes
Delivery Driver
FedEx
Jacksonville, FL
11.2021 - 06.2026
- Operated delivery vehicles and coordinated transportation activities to ensure accurate and timely package delivery operations.
- Maintained delivery schedules, verified shipment documentation, and complied with transportation safety procedures.
- Loaded, unloaded, and transported packages while maintaining operational efficiency in fast-paced delivery environments.
- Answered basic questions about deliveries and assisted customers.
- Assisted with route coordination and daily transportation operations to support organizational delivery goals.
- Maintained safe driving records and complied with company operational standards and safety requirements.
- Hours per week: 40
- Supervisor: Aaron Rodriguez
- Phone: (912) 223-6413
- May Contact Supervisor: Yes
Signal Support Systems Specialist (25U) / Watercraft Engineer (88L)
Army National Guard
Ceiba, PR
08.2016 - 08.2022
- Supported tactical communication operations and signal support activities for military training and operational missions.
- Installed, operated, and maintained tactical communication systems, radio equipment, terminal devices, and computer support equipment.
- Assisted with troubleshooting communication system malfunctions and restoring operational capabilities.
- Conducted preventive maintenance inspections and operational checks for assigned communication and support equipment.
- Maintained technical records and assisted with equipment accountability and operational readiness procedures.
- Provided technical support and communication coordination during training exercises and operational activities.
- Performed maintenance, troubleshooting, and repair of marine diesel engines used in military watercraft operations.
- Assisted with propulsion machinery maintenance, engineering support activities, and operational readiness inspections.
- Conducted engine room watch standing duties while underway, monitored equipment performance, adjusted throttles, and recorded operational instrument readings.
- Supported safe vessel operations by following operational, engineering, and safety procedures during marine activities.
- Hours per week: 20
- Supervisor: 1SG Santiago
- Phone: (787) 486-5298
- May Contact Supervisor: Yes
Sales Associate
The Home Depot
Caguas, PR
12.2006 - 10.2021
- Assisted customers with product selection, inventory support, and operational assistance in high-volume retail environments.
- Operated forklifts, order pickers, and reach equipment in accordance with warehouse and safety procedures.
- Supported warehouse operations including inventory management, stocking, receiving, and merchandise organization.
- Maintained inventory accuracy and assisted with material handling and transportation activities.
- Coordinated customer service activities while working under pressure and managing multiple operational priorities.
- Assisted with loading, unloading, and movement of merchandise and warehouse materials.
- Hours per week: 40
- Supervisor: Wilmarily Rivera
- Phone: 787-703-1400
- May Contact Supervisor: Yes
Education
Associate Degree - Electronic Engineering Technology
Turabo University
Gurabo, PR06-2007
Skills
- Tactical Communication Systems
- Marine Engine Maintenance
- Diesel & Gasoline Engine Repair
- Propulsion Machinery Operations
- Technical Troubleshooting
- Network Support
- Radio Communications
- Microsoft Word, Excel, PowerPoint
- AutoCAD
- Data Entry
- Equipment Maintenance
- Warehouse Equipment Operations
- Forklift Operations
- Transportation & Delivery Operations
- Analytical thinking
- Interpersonal skills
- Team building
- Effective communication
- Critical thinking
- Attention to detail
Certification
CompTIA Security+ (In Progress)
Languages
Bilingual: English & Spanish
Timeline
Signal Support Systems Specialist (25U)
United States Army Reserve
10.2023 - Current
Delivery Driver
FedEx
11.2021 - 06.2026
Signal Support Systems Specialist (25U) / Watercraft Engineer (88L)
Army National Guard
08.2016 - 08.2022
Sales Associate
The Home Depot
12.2006 - 10.2021
Associate Degree - Electronic Engineering Technology
Turabo University