Joshua Crumpler
Morris
Summary
Adaptable Signal Support Systems Specialist with proficient telecommunications network troubleshooting skills. Dependable subject matter expert in the installation and operation of signal support equipment and the monitoring of network operations. Ready to utilize exceptional problem solving and decision making capabilities to secure a new role with a terrific organization.
Overview
9
9
years of professional experience
2
2
Certifications
Work History
Signal Support Systems Specialist (25U)
US Army National Guard
Birmingham
03.2023 - Current
- Troubleshooting network and communication errors in the field.
- Ensured network security and integrity.
- Provided technical support for communication equipment and personal devices.
- Trained personnel on the use of communication systems and basic device security.
- Communicated technical information clearly to non-technical personnel.
- Performed regular data backups and routine maintenance checks on advanced military hardware.
- Operated and maintained radio and satellite communication systems.
- Provided maintenance and technical assistance to commanders and staff in regards to signal support systems.
- Supervised and assisted with battlefield signal support systems and terminal devices.
- Performed signal diagnostic functions to detect network interruptions and diagnose connection deficits.
- Tested signal-level equipment for operational performance within prescribed tolerances.
Manager (Multisite Local Business)
Tortugas Pizza
Birmingham
08.2016 - Current
- Provided customer service and support in a timely manner.
- Ensured satisfaction of food as delivered to the customer.
- Maintained proper safety codes in accordance to county Health Department.
- Inventory stock of sites to order new produce before expiration or run-out.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Loader
CVS
Bessemer
06.2022 - 12.2022
- Loaded and unloaded freight, ensuring timely and accurate shipment of critical supplies within a high-demand logistics environment.
- Maintained communication with dispatch and logistics teams to troubleshoot delays or inconsistencies in shipment processes.
- Ensured inventory accuracy by verifying shipment contents against manifests and updating tracking systems.
- Identified and resolved equipment or packaging malfunctions to maintain operational efficiency.
- Operated material handling equipment in accordance with safety protocols.
- Conducted routine inspections and maintenance checks on distribution tools and systems.
Education
Signal Support Systems Specialist Qualification Course -
U.S. Army Cyber Center of Excellence
Augusta, GA06.2024
Some College (No Degree) - Management Information Systems
University of Alabama in Birmingham
Birmingham, ALSome College (No Degree) - Management Information Systems
Jefferson State Community College
Birmingham, ALSkills
- Microsoft Office
- Network monitoring
- Installation and maintenance
- Hardware maintenance
- Policies and procedures planning
- Battlefield signal support systems
- Network configuration
- Structured cabling
- Verbal and written communication
- Mobile device management
- Signal training and reporting
- Troubleshooting and assistance
Certification
CompTIA A+
Timeline
Signal Support Systems Specialist (25U)
US Army National Guard
03.2023 - Current
Loader
CVS
06.2022 - 12.2022
Manager (Multisite Local Business)
Tortugas Pizza
08.2016 - Current
Signal Support Systems Specialist Qualification Course -
U.S. Army Cyber Center of Excellence
Some College (No Degree) - Management Information Systems
University of Alabama in Birmingham
Some College (No Degree) - Management Information Systems
Jefferson State Community College