JAMES DERR
Waxahachie,TX
Summary
Knowledgeable in sales/management with background in outside sales and talent for building strong client relationships. Successfully facilitated numerous high-value deals by understanding customer needs and offering tailored solutions. Demonstrated expertise in negotiation and strategic planning.
Overview
16
16
years of professional experience
Work History
Lead Shop Foreman
MHC KENWORTH
01.2022 - Current
- Oversaw maintenance and repair of shop equipment.
- Directed daily operations of team of Number technicians and shop professionals.
- Conducted thorough inspections of completed work, ensuring all projects met or exceeded company and client expectations before final delivery.
- Increased shop efficiency by implementing streamlined processes and organizing work areas.
- Coordinated with other departments to ensure timely completion of projects and smooth communication between teams.
Outside Sales Rep.
MHC KENWORTH
01.2020 - 01.2022
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through cold calling and personal visits to potential customers.
- Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
Inside Sales Rep.
MHC KENWORTH
01.2018 - 01.2020
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
Warranty and Core Manager
MHC KENWORTH
01.2016 - 01.2018
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
Delivery Driver
MHC KENWORTH
01.2015 - 01.2016
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
19D Cav scout
U.S ARMY
05.2009 - 08.2014
- Developed strong leadership qualities in scouts through mentoring, coaching, and hands-on experience.
- Inspired a lifelong love of learning through diverse experiences within various scouting programs, ultimately leading to well-rounded individuals with strong leadership skills.
- Enhanced team collaboration by organizing group projects and fostering open communication among members.
Education
high school diploma -
FARMINGTON HIGH SCHOOL
05.2008
Skills
- Strong knowledge in parts
- Excellent written and verbal communication skills
- Attention to detail
- Ability to collaborate with customers
- Efficient with teams or solo
- Quick learner
- Able to adapt
- Workplace safety
- Task delegation
- Deadline management
- Job estimating
- Materials management
- Problem-solving
- Critical thinking
Timeline
Lead Shop Foreman
MHC KENWORTH
01.2022 - Current
Outside Sales Rep.
MHC KENWORTH
01.2020 - 01.2022
Inside Sales Rep.
MHC KENWORTH
01.2018 - 01.2020
Warranty and Core Manager
MHC KENWORTH
01.2016 - 01.2018
Delivery Driver
MHC KENWORTH
01.2015 - 01.2016
19D Cav scout
U.S ARMY
05.2009 - 08.2014
high school diploma -
FARMINGTON HIGH SCHOOL
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