James Devericks
Cape Coral,FL
Summary
Experienced business sales representative with a proven track record of increasing sales and developing new business. Skilled in building strong client relationships and providing tailored solutions. Excellent leadership, communication, and problem-solving skills. Recognized for meeting objectives and cultivating valuable customer relationships.
Overview
14
14
years of professional experience
Work History
Outbound Business Sales Rep II - Webchat
Comcast Business
Horsham, PA
10.2019 - Current
- Webchat Team Member – Part of an elite group of Top 30 Reps
- Achieving over 100% sales quota YTD
- Providing BTB consulting to new and existing prospects to understand business needs
- Based on discovered needs, providing solutions from the suite of products available
- Setting meetings/follow-ups with potential business owners and management team
- Conducting sales calls, chat communication and email using Five9, Nuance and Outlook
- Maintain and manage prospects using Salesforce CRM software
- Onboarding and completion of contract services using DocuSign.
Operations Manager
Carlos Family Pizzeria
Kulpsville, PA
01.2015 - 10.2019
- Directed staff by providing guidance and training.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Employee shift creation and scheduling.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Product knowledge and inventory control management including communication with vendors.
Shift Manager
Carlos Family Pizzeria
Kulpsville, PA
05.2010 - 01.2015
- Customer service and assistance
- Technical maintenance
- Product knowledge and inventory control management
- Communication with vendors
- Shift creation and scheduling.
Education
Bachelor of Science - Business Management
West Chester University
West Chester, PA05.2018
Skills
- Sales Pipeline Management
- Closing Techniques
- Cold-calling
- Upselling and Cross Selling
- Sales Presentations
- Territory Management
Timeline
Outbound Business Sales Rep II - Webchat
Comcast Business
10.2019 - Current
Operations Manager
Carlos Family Pizzeria
01.2015 - 10.2019
Shift Manager
Carlos Family Pizzeria
05.2010 - 01.2015
Bachelor of Science - Business Management
West Chester University