Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
11
11
years of professional experience
Work History
Manager of Operations
New Life Landscaping
2020.07 - 2023.11
Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Interacted well with customers to build connections and nurture relationships.
Utility Technician
US Steel
2012.10 - 2020.06
Improved system efficiency by conducting regular maintenance on utility equipment and machinery.
Reduced downtime by promptly troubleshooting and repairing utility systems malfunctions.
Enhanced safety standards by ensuring proper installation of utility systems and equipment.
Increased productivity with routine inspections, preventive maintenance, and timely repairs of utility infrastructure.
Ensured compliance with industry regulations, maintaining accurate records of all maintenance and repair activities.
Education
Associate of Science - Electrical And Power Transmission Installation
CCAC
Pittsburgh, PA
04.2006
Skills
Process Improvement
Strategic Planning
Decision Making
Organizational Skills
Customer Service
Problem Solving
Time Management
Adaptability
Data Analysis
Goal Setting
Timeline
Manager of Operations
New Life Landscaping
2020.07 - 2023.11
Utility Technician
US Steel
2012.10 - 2020.06
Associate of Science - Electrical And Power Transmission Installation