Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

JUNIOR VALLON ANDRE ANDRE

RI

Summary

Dynamic operations manager with a proven track record at Valencia Transportation & Services, enhancing efficiency through strategic planning and data analysis. Skilled in customer service and quality assurance, I successfully improved safety records and customer satisfaction, driving process improvements and optimizing workflows to achieve operational excellence.

Operations professional with extensive experience in driving operational excellence and implementing innovative solutions. Known for fostering collaborative team environments and delivering consistent results. Expertise in process improvement, project management, and strategic planning.

Overview

14
14
years of professional experience

Work History

Manager of Operations

VALENCIA TRANSPORTATION & SERVICES
02.2021 - 04.2025
  • Increased transportation efficiency by optimizing routing and scheduling processes.
  • Resolved customer issues efficiently, minimizing lost business due to transportation errors or delays.
  • Communicated with customer service and sales teams to improve productivity and service ratings.
  • Optimized shipment schedules for impact, employing strategic planning and forecasting.
  • Improved safety records, conducting regular vehicle maintenance checks and driver training sessions.
  • Conducted regular analysis of transportation data to identify trends and areas for improvement.
  • Enhanced customer satisfaction, providing timely and accurate shipment tracking information.

Supervisor

Sams Club Distribution
02.2023 - 11.2023
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Quality Control Inspector

National Pipe & Plastics
03.2014 - 04.2015
  • Collaborated with production staff to establish and meet quality standards
  • Enhanced production efficiency by implementing standardized inspection processes and procedures.
  • Reduced waste by implementing stricter quality control measures during manufacturing process.
  • Examined products for imperfections and defects.
  • Recorded inspection and test results on data sheets.
  • Operated and maintained testing equipment.
  • Inspected incoming and outgoing materials for accuracy and quality.

Quality Control Inspector

SISALCO.SA
08.2011 - 02.2013
  • Communicated with production team members about quality issues.
  • Inspected quality of products, taking note of functionality, appearance and other specifications.
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Performed visual inspections and non-destructive tests where appropriate.
  • Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
  • Completed precise measurements using special tools.
  • Evaluated components and final products against quality standards and manufacturing specifications.
  • Supported continuous improvement initiatives by analyzing inspection data and recommending process adjustments for optimal quality control.
  • Performed root cause analysis to identify and resolve defects, improving quality standards.

Education

Business Administration

Columbia Southern University
Orange Beach, AL
09-2022

QUALITY CONTROL

SUNY Broome Community College
Binghamton, NY
06-2011

Skills

  • Decision-making
  • Customer service
  • Quality assurance
  • Strategic planning
  • Inventory management
  • Problem-solving
  • Process improvement
  • Goal setting
  • Data analysis
  • Business process optimization
  • Team leadership
  • Operations management
  • Inventory control
  • Project leadership
  • Process flows
  • Employee motivation
  • Delegation
  • Process improvements
  • Performance evaluations
  • Planning and implementation

Languages

French
Native or Bilingual
HAITIAN CREOLE
Full Professional

Timeline

Supervisor

Sams Club Distribution
02.2023 - 11.2023

Manager of Operations

VALENCIA TRANSPORTATION & SERVICES
02.2021 - 04.2025

Quality Control Inspector

National Pipe & Plastics
03.2014 - 04.2015

Quality Control Inspector

SISALCO.SA
08.2011 - 02.2013

Business Administration

Columbia Southern University

QUALITY CONTROL

SUNY Broome Community College
JUNIOR VALLON ANDRE ANDRE