James Douglas
Alexandria,VA
Summary
Detail-oriented Security Officer with expertise in CCTV surveillance and emergency response. Proven track record in incident reporting and threat management, ensuring safety and compliance in diverse environments.
Overview
20
20
years of professional experience
Work History
Security Officer
Marriott Hotels
Washington Dc
04.2016 - Current
- Monitored hotel premises to ensure guest safety and security compliance.
- Conducted regular inspections of property, identifying potential hazards and addressing concerns promptly.
- Responded swiftly to emergency situations, coordinating with local law enforcement and emergency services.
- Implemented security protocols, enhancing overall safety measures across the hotel facilities.
- Led incident investigations, documenting findings and recommending preventive measures to avoid future occurrences.
- Maintained accurate logs of daily activities, incidents, and safety checks for compliance purposes.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
Fleet Service Agent Environmental Service Safety
American Airlines
Dca Airport Arlington Va
12.2005 - Current
- Conducted pre-flight inspections to ensure operational readiness of aircraft fleets.
- Coordinated fueling operations, optimizing turnaround times and enhancing efficiency.
- Managed baggage handling processes, ensuring accurate loading and unloading procedures.
- Implemented safety protocols during ground operations, reducing incidents and promoting compliance
- Trained new staff on equipment usage and operational best practices for fleet service roles.
- Maintained compliance with safety regulations through regular inspections and adherence to established protocols.
- Supported continuous improvement initiatives by evaluating current processes and recommending efficiencies where possible.
- Spearheaded efforts to transition toward more sustainable transportation options through research into alternative fuels and technologies available on the market.
- Conducted thorough investigations into incidents involving fleet vehicles to determine root causes and implement corrective actions as needed.
- Provided exceptional customer service while managing logistics associated with pick-ups, deliveries, and special requests.
- Inspected cargo for efficient and safe handling and transport between planes and cargo areas.
- Cleaned and serviced cabin interiors, plane exteriors and fluids as directed.
- Documented all required information regarding cargo weight and destination.
- Deiced aircraft and guided to proper gate and runway positions.
- Directed delivery trucks to shipping doors or designated areas and helped unload and load goods.
Education
No Degree - Gender Studies
NOVA
Annandale, VAHigh School Diploma -
Gwynn Park
Brandywine, MD06-2000
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- CCTV surveillance
- Detail-oriented
- CCTV monitoring
- Surveillance
- Emergency response
- Access control
- Patrol operations
- Security screenings
- Visitor tracking
- Electronic surveillance
- Threat management
- Security equipment operation
- Theft prevention training
- Dispatch
- Personnel screening
- Report generation
Timeline
Security Officer
Marriott Hotels
04.2016 - Current
Fleet Service Agent Environmental Service Safety
American Airlines
12.2005 - Current
No Degree - Gender Studies
NOVA
High School Diploma -
Gwynn Park