James dunaway
Las Vegas,NV
Summary
Professional fulfillment specialist with proven track record in efficient inventory management and order processing. Strong focus on team collaboration and adaptability to changing needs. Reliable in achieving results through attention to detail, effective communication, and problem-solving skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Fulfillment Associate
Intellectual Extremist
11.2024 - Current
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
- Maintained inventory accuracy with meticulous attention to detail in receiving, storage, and shipment preparation.
- Consistently met high standards for cleanliness and organization within the fulfillment center, ensuring an orderly working environment for all team members.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Commissary Technician
Dotty's Casino
06.2023 - 07.2024
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Coordinated special events within retail locations to increase brand awareness among potential new customers.
- Collaborated with retail sales manager to develop promotional events that boosted store revenue.
- Maintained a well-organized stockroom, ensuring easy access to products for retail staff.
Custodial Specialist
Homeboy Industries
01.2017 - 08.2020
- Participated in ongoing professional development opportunities to stay current with industry trends and best practices.
- Coordinated efforts with building managers and administrators to address unique facility needs effectively.
- Provided excellent customer service, addressing inquiries and resolving concerns related to facility cleanliness promptly.
- Demonstrated attention to detail when performing specialized tasks such as floor waxing, carpet extraction, or window washing.
- Maintained a high standard of sanitation with the use of appropriate cleaning chemicals and equipment.
Education
Lynwood Highschool
Lynwood, CA Skills
- Teamwork and collaboration
- Willing to learn
- Attention to detail
- Product packaging
- Customer service
Accomplishments
- Achieved Associate of The month through effectively aiding more than 2500 units within a timely project.
- Reorganized warehouse stock to accommodate organization merge with partner company with strict deadlines, leading to company enhancement and collaboration.
Certification
- Forklift Certification - Valid 2025
- Professional Development: OSHA 10
- Professional Development: Hazwoper 40
- Professional Development: Food Handler Card
Timeline
Fulfillment Associate
Intellectual Extremist
11.2024 - Current
Commissary Technician
Dotty's Casino
06.2023 - 07.2024
Custodial Specialist
Homeboy Industries
01.2017 - 08.2020
Lynwood Highschool