James Duncan
Los Angeles,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
1
1
Forbes Five Star hospitality certified for Five Star Hotels, Res
Work History
Valet Driver
Lazp Freehand
Los Angeles, CA
03.2022 - 08.2023
- Parked and retrieved guest vehicles quickly to avoid long wait times.
- Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth.
- Created exceptional customer service by delivering safe, seamless and prompt parking experiences.
- Greeted guests, explained valet procedures and answered questions to drive satisfaction and repeat business.
- Returned guests' vehicles while following safe driving practices and obeying traffic laws.
- Notated damages to vehicles to reduce exposure to risk and lawsuits.
- Loaded and unloaded luggage for guests, opened car doors and provided directions to front desk.
- Processed all point of sale transactions accurately, counted back coin and currency and provided receipts to all customers.
- Validated customer tickets, collected fees, and issued change as needed.
Deli Associate
Ralph’s market
Los Angeles , CA
10.2021 - 02.2022
- Completed orders by slicing, weighing, packaging and pricing meats and cheeses.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
- Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
- Stayed calm and professional in situations and resolved conflicts to customer satisfaction.
- Communicated effectively with deli counter customers to answer questions and make recommendations.
- Received new inventory and rotated stock by dates to keep items fresh and usable.
- Updated food displays, cases and other customer-facing areas to increase sales of special items.
- Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
- Maintained work areas to reduce potential for illness or injury.
Warehouse Supervisor
Target warehouse
Topeka, KS
08.2020 - 10.2021
- Monitored daily shipping, handling and receiving to promote smooth operations within warehouse.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Generated warehouse shipping documents, packing lists and invoices.
- Trained staff on material handling processes to reduce shipping times.
- Enforced strict safety procedures and protocols through successful management of warehouse team members.
- Supervised scheduling for freight and package shipments and managed return and transfer procedures.
- Complied with standards and protocol requirements regarding warehouse operations, shipping and receiving and material handling.
- Reviewed inventory sheet against shipments received and alerted manager of discrepancies.
Education
High School Diploma -
Highland Park High School
Topeka, KS05.2003
Some College (No Degree) -
Los Angeles City College
Los Angeles, CASkills
- Point of Sale Transactions
- Clean Driving Record
- Planning and Scheduling
- Time Management Skills
- Friendly and Outgoing
- Strategy Development
- Product Demonstrations
- Sales Follow-Up
- Call Control
- Client Relations
- Closing Sales
- Networking
- Sales Strategies
- Business Acumen
- Customer Assistance
- Excellent Customer Service
Timeline
Valet Driver
Lazp Freehand
03.2022 - 08.2023
Deli Associate
Ralph’s market
10.2021 - 02.2022
Warehouse Supervisor
Target warehouse
08.2020 - 10.2021
High School Diploma -
Highland Park High School
Some College (No Degree) -
Los Angeles City College
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