Basketball
Domonick Thomas
Student
Troy,MI
Summary
Adaptable team member with excellent customer service record. Accurate in completing orders, replenishing serving stations and cleaning spills. Assisted servers by collecting payments, issuing receipts and setting order trays before delivering food to customers' tables. Light-hearted and friendly professional with superb client engagement skills.
Overview
1
1
year of professional experience
3
3
years of post-secondary education
Work History
Valet Driver
Orchard Lake Country Club
West Bloomfield, MI
2022.06 - 2022.08
- Parked and retrieved cars carefully to prevent damage and avoid delays.
- Recorded make, model and exact location of each parked vehicle for easy retrieval.
- Established positive guest relationships through consistent delivery of excellent customer service.
- Welcomed arriving guests and explained car retrieval procedures.
- Delivered guest vehicles smoothly and met diverse needs of valet customers.
- Recorded make, model and exact location of each parked vehicle for easy retrieval
- Established positive guest relationships through consistent delivery of excellent customer service
Barista
Beyond Juicery And Eatery
Troy, MI
2021.07 - 2022.05
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Cleaned counters, machines, utensils and seating areas daily.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Monitored supply levels at counter and maintained customer areas to meet typical demands
Crew Member
DiBella's Subs
Troy, MI
2020.11 - 2021.02
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Assisted other team members to achieve goals.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Prepared and cooked food orders for customers by noting customizations and portion sizes.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Addressed guest needs, questions or concerns to create optimum experience onboard.
Education
High School Diploma -
Troy High School
Troy, MI 2019.09 - 2022.06
Skills
Transportation accomodations
Guest flow management
Automobile parking
Valet station organization
Excellent customer service
Time management skills
Organization and Time Management
Point-of-sale transactions
Soft selling
Excellent memory
Opening and closing duties
Interests
Computers
Volunteering
Timeline
Valet Driver
Orchard Lake Country Club
2022.06 - 2022.08
Barista
Beyond Juicery And Eatery
2021.07 - 2022.05
Crew Member
DiBella's Subs
2020.11 - 2021.02
High School Diploma -
Troy High School
2019.09 - 2022.06