Summary
Overview
Work History
Education
Skills
Timeline
Generic

Diamond Reid

Philadelphia,PA

Summary

Service-focused Valet with record of success in coordinating smooth placement and retrieval of customer vehicles. Dedicated to preventing damages and maximizing customer satisfaction by professionally operating cars, trucks and SUVs. Safe and attentive driver with clean history.

Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness.

Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty. Energetic Trainer with established customer service skills and foodservice experience.

Adaptable employee, bringing flexibility and enthusiasm to diverse teams. Collaborative team leader, operating cash register, cleaning and managing customer flow. Offering 2 years of experience in the fast food industry. Eager to apply strong knowledge of food handling..

Focused Hospital Volunteer adept at providing first-rate to support to hospital administrative and healthcare staff. Offering strengths in problem-solving, administrative support and multi-tasking. Considered valuable team player and compassionate individual. Compassionate Healthcare Support Worker with broad experience caring for ill, disabled or aged people in both home and institutional settings. Understands client needs and tailors support to expedite recovery or keep patients comfortable. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Motivated Waitress with experience serving customers in busy, fine dining restaurants. Recognized for significantly increasing guest check averages by promoting appetizers, specialty items and unique wine selections. Collaborative, thoughtful team leader offering clear, comprehensive and supportive supervision.

Enthusiastic Camp Counselor with childhood education background and diverse sports knowledge. Supervised community-based children's sporting activities and promoted development of good sportsmanship and self-confidence. Excellent communications and relationship-building skills enabled achievement of desired goals.

Overview

7
7
years of professional experience

Work History

Valet Driver

Reef
Philadelphia, PA
07.2022 - Current
  • Helped guests unload and load luggage.
  • Delivered guest vehicles smoothly and met diverse needs of valet customers.

Shake Shack Trainer

Shake Shack
Philadelphia, PA
02.2021 - 07.2022
  • Provided details on seasonal flavor availability, ice cream source, allergens and specials.
  • Maintained separation between general use utensils and those used to dispense nuts and other food items known to cause allergic reactions.
  • Explained ice cream flavors, toppings, sundaes and other frozen concoctions to customers.

Walmart Cashier

Walmart
Ridley Park, PA
05.2021 - 12.2021
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items and join reward programs.
  • Checked personal identifications during alcohol and tobacco sales.
  • Stocked, tagged and displayed merchandise as required.

Walmart Package Handler

Walmart
Ridley Park, PA
01.2021 - 12.2021
  • Loaded package containers onto forklifts and transported into packaging areas.
  • Prepared pallets of boxes for easy transportation between customer and storage locations.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Assembled, sealed and loaded packages into correct trucks.

Medical Volunteer

Lankenau Medical Center
Philadelphia, PA
03.2019 - 08.2020
  • Educated patients about diseases, treatments and at-home care.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Collected vital signs and updated records.
  • Provided family members with general health education and tips for patient care.
  • Scheduled patients for appointments and maintained master calendar.
  • Supported office operations by expertly handling administrative needs.
  • Used coordination and planning skills to achieve results according to schedule.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Helped clinical staff with in-office procedures by organizing spaces and passing instruments.
  • Used resourcefulness and skills to find replacement supplies, equipment and medicine to fill shortages.

Restaurant Waiter

S & S Island Cuisine
Philadelphia, PA
03.2018 - 04.2020
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Used cash registers and credit card machines to cash out customers.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.

Camp Counselor

Work Ready Philadelphia
Philadelphia, PA
07.2017 - 03.2018
  • Developed age-appropriate arts and crafts activities to encourage campers' artistic skills development and creative expression.
  • Taught campers outdoor-focused skills such as kayaking and rappelling to increase campers' self-reliance and confidence.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Led groups of children safely through variety of camp activities.
  • Maintained facility, equipment and vehicles to promote safe and secure environment for campers and staff.
  • Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
  • Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
  • Kept athletic and games equipment and facilities organized and maintained.

Education

No Degree -

East Stroudsburg University of Pennsylvania
East Stroudsburg, PA

High School Diploma -

The Workshop School
Philadelphia, PA
06.2019

Skills

  • Guest flow management
  • Transportation accomodations
  • POS system operations
  • Bilingual in English
  • Time management skills
  • Clean driving record
  • Excellent customer service
  • Guest service
  • Self-Motivated
  • Written Communication

Timeline

Valet Driver

Reef
07.2022 - Current

Walmart Cashier

Walmart
05.2021 - 12.2021

Shake Shack Trainer

Shake Shack
02.2021 - 07.2022

Walmart Package Handler

Walmart
01.2021 - 12.2021

Medical Volunteer

Lankenau Medical Center
03.2019 - 08.2020

Restaurant Waiter

S & S Island Cuisine
03.2018 - 04.2020

Camp Counselor

Work Ready Philadelphia
07.2017 - 03.2018

No Degree -

East Stroudsburg University of Pennsylvania

High School Diploma -

The Workshop School
Diamond Reid