Emmet O'Leary
Sushi Chef
Minneapolis,MN
Summary
Personable Valet Driver with proven skills in driving manual and automatic vehicles. Highly organized and proactive with excellent customer service skills. Over 15 years of experience and excellent driving record. Service-focused Valet with record of success in coordinating smooth placement and retrieval of customer vehicles. Dedicated to preventing damages and maximizing customer satisfaction by professionally operating cars, trucks and SUVs. Safe and attentive driver with clean history. Friendly Valet Driver with an excellent driving record and customer-focused mentality. Adept in safely parking and retrieving cars. Comfortable working in a team-oriented and fast-paced environment. Dependable with 10 years' experience. Successful at working under pressure and with minimal error to park, secure and retrieve guests in lots and parking garages. Reliable in maintaining safety standards and minimizing risks.
Overview
21
21
years of professional experience
4
4
years of post-secondary education
Work History
Valet Driver
Uptown Valet
Minneapolis, MN
06.2011 - Current
- Parked and retrieved cars carefully to prevent damage and avoid delays.
- Recorded make, model and exact location of each parked vehicle for easy retrieval.
- Delivered guest vehicles smoothly and met diverse needs of valet customers.
- Maintained cleanliness of work sites, parking spaces and guest services stations.
- Helped guests unload and load luggage.
- Established positive guest relationships through consistent delivery of excellent customer service.
- Assisted guests with loading and unloading luggage and delivered instructions to front desk for check-in.
- Welcomed arriving guests and explained car retrieval procedures.
- Assisted hotel guests with valet retrieval process.
- Answered guest's questions about property amenities and services.
- Monitored and documented guest traffic flow in valet lot.
- Completed claim check, vehicle damage and billing dispute forms.
- Arranged special transportation for guests and booked taxis and business-class vehicles.
- Issued and collected claim tickets and processed valet parking fees.
- Maintained current listing of local and area attractions special events and activities to give guests updated information.
- Moved cars around lot to increase space efficiency.
- Delivered above and beyond service to VIP guests at property.
- Parked and retrieved vehicles for customers to protect lot access and prevent damage to customers' vehicles.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Determined customer needs by asking relevant questions and listening actively to responses.
- Removed safety hazards, soiled items and trash from customer areas.
- Enhanced driver safety by securing lot and escorting individuals.
- Called emergency services and law enforcement for serious concerns at lot.
- Completed maintenance on vehicles parked for extended periods to keep each functional and customer-ready.
- Parked and retrieved cars according to customer needs.
- Handled cash, made accurate change and maintained balanced cash drawer.
- Reported unlawful parking jobs.
- Escorted drivers to vehicles and helped load or carry large items.
- Patrolled parking areas regularly to identify security, safety or vehicle concerns.
- Managed ticket stubs, payments and other records for regular and special event customers.
- Assigned and verified vehicle claim tickets upon arrival and retrieval.
Sushi Chef
Saji-Ya
Saint Paul, MN
04.2020 - 12.2021
- Educated guests on different types of fish and shellfish to aid decision-making on sushi orders.
- Aligned seasonal plans with ingredient availability and key area events for optimal promotions.
- Obtained fresh, local ingredients to lower grocery costs.
- Maintained well-organized mise en place to keep work consistent.
- Developed and cooked memorable dishes that brought new customers into establishment.
- Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
- Used various types of knives, hand tools and utensils to fillet fish in preparation for sushi.
- Pleasantly welcomed patrons entering sushi bar, offering to explain menu options.
- Disciplined and dedicated to meeting high-quality standards.
- Developed and remained accountable for safety, quality, consistency and adherence to standards.
Body Shop Assistant
LaMettry's
Richfield, MN
07.2017 - 07.2018
- Replaced and repaired vehicle parts according to work order instructions.
- Evaluated OEM manufacturer schematics and service documentation to identify parts to order.
- Received and logged incoming parts orders.
- Created and reviewed work orders detailing required repairs per shop and manufacturer guidelines.
- Distributed ordered components to appropriate technicians to complete repairs.
- Inspected new parts and areas of repair to verify correctness and quality.
- Operated tools, equipment and machinery according to prescribed safety procedures.
- Prepared a variety of different written communications, reports and documents to ensure smooth operations.
- Delivered vehicles or provided transportation to customer locations within specific timeframes.
Laser Operator
Woodchuck Usa
Minneapolis, MN
10.2015 - 06.2017
- Documented labor hours, supplies used and work completed in computer data collection system.
- Loaded, installed and set up tools required for laser operation.
- Uploaded proper program from machine control and established optimal laser cutting conditions.
- Inspected completed work for conformance with specifications using visual and dimensional evaluations.
- Complied with plant safety procedures to maintain safe production environment.
- Met time and quality expectations by completing accurate work in line with specifications.
- Moved steel plates, laser cut items and scrap metal using safe lifting practices.
- Located proper tooling, checked heights and adjusted settings.
- Set up and operated equipment in work area according to factory standards.
- Understood and executed orders given by laser programmer and senior production staff.
- Tested features, documenting findings, modeled trends and submitted reports.
- Developed, deployed and tested prototype systems to assess functionality and feasibility.
- Prevented machine breakdown by maintaining proper lubrication and cooling during operation.
- Detected malfunctions and control errors by monitoring machine operation and checking completed pieces.
- Trained and coached new team members on proper machine set-up procedures.
- Measured completed pieces to identify product irregularities and specifications non-conformance; adjusting machines to correct issues.
- Moved finished work to correct staging area for disposition.
- Properly loaded and unloaded materials in and out of machines.
- Loaded and unloaded parts to maintain high level of production.
- Completed manual adjustments and tooling changes in absence of automatic programming.
- Mounted, installed and aligned attachments for optimal performance and to match specifications of new jobs.
- Processed or interpreted signals or sensor data.
- Outlined and programmed routines and parameters for different robotic systems.
- Reviewed and interpreted schematics, blueprints and work instructions to determine product specifications and machine requirements.
- Verified appropriate product lubrication and cooling throughout machine operation.
- Operated and maintained up to 5 different mill and lathe machines to fabricate wood-veneer products.
- Maintained tight tolerances with design specifications.
- Input instructions for machine operations based on specifics of work orders.
Sandwich Maker
Jimmy John's Gourmet Sandwiches
Minnetonka, MN
07.2010 - 11.2016
- Assisted customers in choosing menu items by providing food complementing information.
- Organized work areas to foster efficiency and model exceptional kitchen etiquette.
- Operated manual and electric appliances to peel, slice and trim food.
- Shared information with customers about menu items, preparation methods and ingredients.
- Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
- Greeted guests, promoted specials and took orders.
- Interpreted food order slips per shift to prepare food according to customer orders.
- Executed sandwich artistry duties with very low occurrence of errors.
- Delivered exceptional service as illustrated through multiple positive Yelp reviews.
- Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
- Trained team members to prepare sandwiches and other items according to instructions.
- Identified price of goods and calculated bills with optical price scanners, calculators and cash registers.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Operated as full-service food provider in a fast-paced establishment by taking orders, preparing meals and collecting payments.
- Prepared recipe ingredients by washing, peeling, cutting and measuring.
- Observed customer purchases in line and differentiated between standard portions.
- Replenished serving stations with fresh food and cleaned up spills.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Prepared sandwiches for customers.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Accurately operated cash register to process customer payments.
- Endorsed products by making recommendations and promoting specials, increasing daily sales by 10%.
Education
High School Diploma -
John F Kennedy High School
Bloomington, MN 09.2006 - 06.2010
Skills
Guest flow management
Transportation accomodations
POS system operations
Time management skills
Manual and automatic driving
Excellent customer service
Automobile parking
Anti-theft equipment
Vehicle theft protection
Vehicle parking and retrieval
Lot monitoring
Guest service
Till counting
Parking fee calculation
Interpersonal Communication
Planning and Coordination
Flexible and Adaptable
Valet station organization
Timeline
Sushi Chef
Saji-Ya
04.2020 - 12.2021
Body Shop Assistant
LaMettry's
07.2017 - 07.2018
Laser Operator
Woodchuck Usa
10.2015 - 06.2017
Valet Driver
Uptown Valet
06.2011 - Current
Sandwich Maker
Jimmy John's Gourmet Sandwiches
07.2010 - 11.2016
High School Diploma -
John F Kennedy High School
09.2006 - 06.2010