JAMES DURAN
La Mesa,CA
Summary
Experienced bartender and hospitality professional with 4+ years in high-volume dining and bar environments. Proven ability to upsell premium products, manage inventory, and deliver exceptional guest experiences. Strong leadership background, with experience training staff and supporting management operations. Seeking to contribute to a fast-paced, customer-focused establishment.
Overview
4
4
years of professional experience
Work History
Lead Bartender
Black Angus
Escondido, CA
11.2024 - Current
- Led bar operations during high-volume service periods, ensuring efficient workflow, quality beverage preparation, and exceptional guest experiences.
- Prepare and serve a wide range of alcoholic and non-alcoholic beverages in accordance with standard recipes, company procedures, and alcohol safety regulations.
- Upsell premium spirits, wines, and cocktails to maximize per-guest check averages and support overall bar revenue.
- Provided hands-on leadership to bartenders and servers, offering guidance, support, and on-the-floor problem solving during shifts.
- Collaborate with servers and kitchen staff to ensure smooth service flow and timely order fulfillment.
Lead Bartender/Assistant Manager
Fusion Bar & Grill
Escondido, CA
03.2024 - 10.2024
- Assisted with training and onboarding new staff on drink preparation standards, POS procedures, and customer service expectations.
- Managed bar inventory, including ordering alcohol, mixers, and supplies, to support consistent service levels, and minimize shortages.
- Supported management with event setup, venue preparation, and execution according to client specifications.
- Ensured compliance with alcohol service regulations and company policies.
Lead Cocktail Server
BJ’s Restaurant and Brewhouse
Escondido, CA
08.2021 - 01.2024
- Delivered attentive cocktail and table service in a high-volume restaurant while maintaining a professional and engaging guest experience.
- Assisted in training and mentoring new cocktail servers on service standards, POS systems, and beverage presentation.
- Built rapport with new and returning guests to promote loyalty and a positive dining atmosphere.
- Acted as a point of support for servers during shifts, helping resolve guest concerns and maintain service efficiency.
Education
Bachelor of Science -
California State University San Marcos
San MarcosAssociate of Science -
California State University San Marcos
San MarcosSkills
- High-Volume Service
- Upselling & Sales Techniques
- Bartending & Mixology
- Inventory Management
- POS Systems & Cash Handling
- Customer Service & Guest Relations
- Staff Training & Team Leadership
- Time Management & Multitasking
References
- References available upon request.
Timeline
Lead Bartender
Black Angus
11.2024 - Current
Lead Bartender/Assistant Manager
Fusion Bar & Grill
03.2024 - 10.2024
Lead Cocktail Server
BJ’s Restaurant and Brewhouse
08.2021 - 01.2024
Bachelor of Science -
California State University San Marcos
Associate of Science -
California State University San Marcos