Eric Duvall
Atkins,AR
Summary
Director-level leader with experience in operations, program development, business development, training and community partnerships. Experienced in building teams, developing new programs and markets, managing budgets and performance, and working with businesses, government agencies and community organizations. Background includes private-sector operations, statewide program management, emergency management and Fire/EMS.
Overview
1
1
Certification
25
25
years of professional experience
Work History
Operating Director
Cornerstone Caregiving
Russellville, AR
05.2024 - Current
- Independently manage and lead the branch.
- Develop and execute marketing plans to drive growth.
- Cultivate and mange relationships with referral partners.
- Oversee and manage branch budget.
- Hiring and onboarding new team members.
Hospice Care Consultant
Gentiva Hospice
Russellville, AR
10.2019 - Current
- Served as a liaison between patients, families, physicians, and other healthcare professionals involved in the provision of hospice services.
- Educated families on hospice services and provided emotional support throughout the entire process.
- Used consultative sales approach to understand and meet customer needs.
- Increased physician referrals by establishing and maintaining strong relationships with healthcare providers and referral sources.
Emergency Medical Services for Children Program Manager
Arkansas Department of Health
07.2018 - 10.2019
- Manage federal grant designed to assist Emergency Medical Services with urgent care of children.
- Oversee Emergency Medical Services for Children Advisory Committee.
- Provide training and education to Emergency Medical Service providers across the state.
- Coordinate and conduct outreach programs to educate and meet the needs of the communities across the state of Arkansas.
Field Consultant
Cornerstone Caregiving
National Park, NJ
04.2026 - Current
- Support over 450 offices across the country, working with Operating Directors on sales, operations, staffing and performance.
- Review office performance, identify areas for improvement, and help directors develop practical plans to address them.
- Coach Operating Directors and their teams on business development, leadership, accountability and operations.
- Lead training and provide ongoing support to new and existing directors.
Deputy Director
Faulkner County Office of Emergency Management
11.2015 - 07.2018
- Respond to emergency incidents such as hazardous material spills and natural disasters
- Activate Emergency Operations Center when necessary
- Activate and manage county wide communications during severe weather event
- Act as a liaison between first responders and state agencies
- Recruit and train volunteer teams to respond to disasters within the community
- Act as the program manager for the Community Emergency Response Team
- Manage and track resources before and after disasters.
Engineer / Emergency Medical Technician
City of Conway Fire Department
07.2001 - 12.2015
- Respond to emergencies including fire, medical, hazmat, and technical rescue.
- Safely operate fire apparatus and all equipment
- Assess and treat patients.
- Conduct Emergency Technician, Basic Life Support, and First Responder courses.
Education
Associates of Fire Science and Emergency Response -
Southern Arkansas University Tech
Camden, AR05.2010
Skills
- Lead Generation
- Product and Service Promotion
- Account development
- Customer Needs Analysis
- Service Education
- Data Analysis
- Performance Metrics
- Process Improvement
- Critical Thinking
Certification
- Nationally Registered Emergency Medical Technician
- Arkansas Emergency Medical Technician Instructor
- FEMA Volunteer Management
- American Heart Association Basic Life Support Instructor
- National Fire Academy Incident Safety Officer
- Mission Specific All Hazards Safety Officer
- All Hazards Public Information Officer
- Homeland Security Exercise and Evaluation Program (HSEEP)
- Emergency Operations Center Management and Operation
- NIMS Resource Management
- Hazardous Materials Technician
- Highway Emergency Response Specialist
- Leadership and Management of Highway Emergency Response
- TEEX Enhanced All Hazards Incident Management/Unified Command
- Completion of FEMA Emergency Management Institute Professional Development Series
Timeline
Field Consultant
Cornerstone Caregiving
04.2026 - Current
Operating Director
Cornerstone Caregiving
05.2024 - Current
Hospice Care Consultant
Gentiva Hospice
10.2019 - Current
Emergency Medical Services for Children Program Manager
Arkansas Department of Health
07.2018 - 10.2019
Deputy Director
Faulkner County Office of Emergency Management
11.2015 - 07.2018
Engineer / Emergency Medical Technician
City of Conway Fire Department
07.2001 - 12.2015
Associates of Fire Science and Emergency Response -
Southern Arkansas University Tech