Summary
Overview
Work History
Education
Skills
Timeline
Generic

James D. Wiggins

Sacramento,CA

Summary

Hardworking customer service representative looking for a position where I can utilize my customer service skills. Over ten years’ experience being a customer service coordinator. Strong background in working with diverse individuals.

Overview

15
15
years of professional experience

Work History

Shift lead

Cedar Point Recovery
10.2024 - Current
  • Shift lead . Client observation/ transportation . House manager

Coordinator

Top Circulators LLC
05.2014 - 09.2024
  • Campaign canvasing . Coordinator . Team lead .Trainer

Maintenance

Blue Green Resorts
03.2011 - 04.2014
  • Maintenance . Diagnosed, repaired mechanical issues . Routine inspections

Education

Associate of Arts - Business

Baker Community College
Flint, MI
05-2021

High School Diploma -

Flint Northern High School
Flint, MI
06-1998

Skills

  • Customer interaction Problem resolution Shift lead
  • Excellent communication Multichannel support
  • Work delegation
  • Sales proficienc
  • Customer service focus
  • Coaching and mentoring
  • Crew coordination
  • Staff onboarding
  • Positive attitude
  • Problem-solving
  • Team leadership
  • Flexible schedule
  • Shift paperwork completion
  • Client service

Timeline

Shift lead

Cedar Point Recovery
10.2024 - Current

Coordinator

Top Circulators LLC
05.2014 - 09.2024

Maintenance

Blue Green Resorts
03.2011 - 04.2014

Associate of Arts - Business

Baker Community College

High School Diploma -

Flint Northern High School
James D. Wiggins