James Ehmann
Rochester,NY
Summary
At Promotivations By Design, Inc., as Owner & President, I spearheaded operations, enhancing customer satisfaction and fostering repeat business through strategic relationship building and effective project management. My leadership boosted brand visibility and streamlined processes, leveraging skills in operations management and communication to achieve significant milestones. Talented Owner with excellent marketing, customer service and facility oversight skills and more than [Number] years of experience. Highly effective and comfortable working with people at all levels in organization. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
42
42
years of professional experience
Work History
Owner & President
Promotivations By Design, Inc
01.1982 - 01.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Evaluated suppliers to maintain cost controls and improve operations.
Education
Associate of Arts - Broadcasting, Marketing And Salesman Ship
Career Academy
New York, NY03.1971
High School Diploma -
Gates-Chili High School
Rochester, NY06.1970
No Degree - Public Speaking Certificate
Gabriel Richard Institute
Rochester, NY02.1968
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Client Service
- Project Management
- Operations Management
- Business Management
- Business Planning
- Marketing
- Business Administration
- Business marketing
- Sales Leadership
- Customer Service
- Purchasing and planning
- Direct Sales
Timeline
Owner & President
Promotivations By Design, Inc
01.1982 - 01.2024
Associate of Arts - Broadcasting, Marketing And Salesman Ship
Career Academy
High School Diploma -
Gates-Chili High School
No Degree - Public Speaking Certificate
Gabriel Richard Institute
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