James Lewis
Chicago,IL
Summary
Dynamic professional with a proven track record at AMA Insurance Agency, excelling in claims processing and investigation. Adept in Microsoft Office and data entry, I enhanced team productivity through effective communication and organization. Recognized for implementing efficient systems that improved workflow and client satisfaction. Strong analytical and leadership skills drive my success.
Experienced with claims processing, customer service, and administrative tasks. Utilizes critical thinking and problem-solving to address claim issues efficiently. Track record of effective communication and teamwork in fast-paced environments.
Overview
35
35
years of professional experience
Work History
Claims Assistant
AMA INSURANCE AGENCY
Chicago, Illinois
11.2021 - 01.2023
- Assisted in processing insurance claims, ensuring adherence to company policies and procedures.
- Organized and maintained claim files for easy retrieval and reference.
- Communicated with clients to gather necessary documentation for claims processing.
- Supported team members by tracking claim status updates and deadlines.
OFFICE/Support Services Supervisor
AMERICAN DIETETIC ASSOCIATION
Chicago, Illinois
11.1987 - 12.2000
- Supervised daily operations, ensuring efficient service delivery and adherence to quality standards.
- Trained team members on support protocols and operational procedures to enhance productivity.
- Implemented new scheduling systems to improve resource allocation and response times.
- Monitored performance metrics, identifying areas for improvement in support services workflow.
Education
General Studies
WENDELL PHILLIPS HIGH SCHOOL
244 EAST PERSHING ROAD, CHICAGO ILLINOIS Skills
- Claims processing
- Microsoft office
- Claim investigation
- Data entry
Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Documented and resolved [Issue] which led to [Results].
- Achieved [Result] through effectively helping with [Task].
- Collaborated with team of [Number] in the development of [Project name].
Timeline
Claims Assistant
AMA INSURANCE AGENCY
11.2021 - 01.2023
OFFICE/Support Services Supervisor
AMERICAN DIETETIC ASSOCIATION
11.1987 - 12.2000
General Studies
WENDELL PHILLIPS HIGH SCHOOL
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