James Eubank
Sparks,NV
Summary
Communicative Public Safety Officer gifted at empowering, guiding and influencing others to maintain law and order. Excellent problem-solving and multitasking abilities. Highly dedicated individual exhibiting the highest degree of professionalism. Wanting to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Public Safety Senior Supervisor
Six Flags Discovery Kingdom
02.2013 - 08.2023
- Talked regularly with citizens to establish rapport and become familiar presence in area.
- Patrolled assigned areas on foot or by vehicle.
- Mapped information and read maps.
- Effectively led investigations, ensured safety protocols were followed, and handled high-pressure situations.
- Coordinated with law enforcement agencies to respond to security incidents and emergencies.
- Conducted investigations to identify suspicious activities, violations of policies and regulations and potential threats.
- Monitored and evaluated performance of security personnel to identify weaknesses and provide feedback for improvement.
- Enforced Department of Labor policies to ensure appropriate breaks are given to employees under the Public Safety department.
- Responded to Calls for Service in a timely and efficient manner and assisted with crowed control to maintain safety of personnel and guests involved.
- Dispatch of appropriate units and medical personnel to areas inside the property and generate Calls for Service for fellow officers responsible at the scene.
- Supervised crowds at busy events to prevent injuries and property destruction.
- Assisted guests in locating areas of interest and loved ones that are lost on the property.
- Ensured all policies and guidelines set by the company are properly enforced and adhered to by all guests and employees on company property.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Monitored CCTV cameras and alarm systems for security breaches.
- Examined doors, windows and gates to verify security.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
Security Guard
Admiral Security
10.2012 - 12.2012
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Interacted assertively but non-confrontationally with personnel and general public.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Regulated vehicle and pedestrian traffic onto building grounds.
Education
No Degree - History
Diablo Valley College
Pleasant Hill, CAGED -
Hogan Highschool
Vallejo, CA06.2010
Skills
- Effective Working Relationships
- Safety Procedures
- Local and State Laws
- Customer Satisfaction
- Mobile Surveillance
- Medical Emergency Response
- Conflict De-Escalation
- Emergency Situations
- Security Management
- Safety Violations
Timeline
Public Safety Senior Supervisor
Six Flags Discovery Kingdom
02.2013 - 08.2023
Security Guard
Admiral Security
10.2012 - 12.2012
No Degree - History
Diablo Valley College
GED -
Hogan Highschool
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