Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Phillip Kiley

Brighton,MA

Summary

-Communicative Public Safety Officer gifted at empowering, guiding and influencing others to maintain law and order. Excellent problem-solving and multitasking abilities. Highly dedicated individual exhibiting the highest degree of professionalism.

-Reliable Public Safety Officer with a 5-year background in Public safety & Security roles. Adept at performing all assigned duties. Reliable and attentive with sound judgment and reasoned thinking in dynamic and high-pressure situations.

-Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Public Safety Lead Officer

Newton Wellsley Hospital
09.2021 - Current
  • Talked regularly with citizens to establish rapport and become familiar presence in area.
  • Secured crime scenes, gathered evidence, and questioned witnesses.
  • Answered emergency calls for help from citizens and business owners.
  • Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
  • Supervised crowds at busy events to prevent injuries and property destruction.
  • Notified emergency personnel of incidents requiring medical assistance and aid.
  • Applied principles of law enforcement and fire protection.
  • Utilized clear communication and interpersonal skills to build relationships with citizens.

Security Operations Supervisor

Hunter Protective Services Inc
02.2021 - 09.2021
  • Assisted in the development of security policies, procedures and guidelines
  • Implemented approved policies, procedures and guidelines and provides continuous review and recommendations based upon evolving conditions
  • Assisted in the conduct of physical security surveys/security vulnerability assessments and makes recommendations to enhance the security and protection of company facilities, personnel, and assets.
  • Recorded incident reports with detailed accounts of occurrences.
  • Conducted regular patrols of facility to detect and deter security threats.
  • Prepared and submitted reports to keep management informed of security activities and developments.
  • Oversaw team of security officers and managed scheduling and performance evaluations.
  • Monitored alarm systems and CCTV footage to enable prompt attention and response.
  • Monitored and approved access control systems for accessibility to authorized personnel.

Guardian Security & Protection
12.2019 - 01.2021
  • Provided event security services to a wide variety of venues ranging in sizes from 50 to 15,000 patrons
  • We have provided these services in venues such as theatres, hotels, arenas, and more
  • Recently has worked in offsite plain clothed security for a number of local businesses and companies
  • MOAB certified December 2020.

Intern

Brockton District, Department of Probations
06.2019 - 03.2020
  • Filed and entered daily contacts with offenders, conducted intake interviews with new offenders that gathered pedigree information
  • Sat in on court hearing as well as deliver important and relevant court documents from PO to the court room
  • Write up reports on meetings with offenders, proficient in communication skills as well as record keeping, meeting deadlines, and working under pressure
  • Preform daily tasks around the office to insure a smooth operation
  • Observe as offenders submit drug and alcohol screenings as dictated by the courts to verify compliance with substance abuse treatment programs
  • Write reports submitted to local law enforcement agencies when offenders have been violated for a warrant.

Line cook and food preparation

Eventide Restaurant
06.2018 - 12.2019
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

Security Assistant

Boston University Department of Housing
10.2015 - 05.2018
  • Monitor access of residents and guests to the large residences on campus
  • Enforce the Guest Policy as well as other University policies
  • Verify Guest Passes for accuracy
  • Confiscate misused, damaged or altered forms of identification
  • Notify the proper authorities in the event of an emergency such as fire, crime or medical problems
  • Communicate incidents and concerns, using the phone or radio equipment, to other departmental representatives
  • Write complete, concise and accurate Incident and Fire Alarm Reports
  • Remain alert to your surroundings at all times
  • Act as a front line representative of the University, providing information, direction and assistance to residents, guests and staff
  • Monitor the video displays for improper activities
  • Report any equipment related malfunctions to the Shift Supervisor
  • Consult and review the Operations Manual on a regular basis
  • Varied shifts weekly, including nights and weekends.

Line Cook

Boston University Dinning Services
02.2013 - 09.2015
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.

Line cook

Red Parrot Restaurant
05.2015 - 08.2015
  • 16’,18’

Line cook

Tavalo Ristorante
02.2013 - 09.2013
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.

Pat’s Pizza
07.2013 - 08.2013
  • Food preparation and delivery.

Rocky Neck Fish
02.2010 - 09.2012
  • Seafood preparation management, Counter help
  • Assisted customers with recipes and cooking instructions.

BUMC Public Safety Internship
06.2012 - 07.2012
  • A 6 week program spent with members of both BUMC Public safety officers and members of Safety Administration and Boston University Police officers
  • Comprised of ride a longs with BUPD, CCTV surveillance, as well as investigation review with BUPD Detectives
  • Attended court proceedings with BUMC Detectives on larceny charge.

Line cook

Bruegger’s Bagels
03.2009 - 01.2011
  • And food preparation.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

Arena Painting, Inc
06.2010 - 08.2010
  • 14’ Interior and exterior painting of Harvard Business School and campus

Education

High School Diploma -

Milton High School
Milton, MA

Bachelor of Science - Criminal Justice & Law Concertation

Boston University
Boston, MA
2023

Skills

  • Effective Working Relationships
  • Surveillance and Patrol
  • Medical Emergency Response
  • Crime Prevention
  • Fire Prevention
  • Public Disturbance Investigation
  • Information Verification
  • Write Case Reports
  • Emergency Alarm Monitoring
  • Safety and Risk Assessments
  • Effective Communication
  • Conflict De-Escalation

Certification

CPR certified

MOAB & AVADE trained and certified

Timeline

Public Safety Lead Officer

Newton Wellsley Hospital
09.2021 - Current

Security Operations Supervisor

Hunter Protective Services Inc
02.2021 - 09.2021

Guardian Security & Protection
12.2019 - 01.2021

Intern

Brockton District, Department of Probations
06.2019 - 03.2020

Line cook and food preparation

Eventide Restaurant
06.2018 - 12.2019

Security Assistant

Boston University Department of Housing
10.2015 - 05.2018

Line cook

Red Parrot Restaurant
05.2015 - 08.2015

Pat’s Pizza
07.2013 - 08.2013

Line Cook

Boston University Dinning Services
02.2013 - 09.2015

Line cook

Tavalo Ristorante
02.2013 - 09.2013

BUMC Public Safety Internship
06.2012 - 07.2012

Arena Painting, Inc
06.2010 - 08.2010

Rocky Neck Fish
02.2010 - 09.2012

Line cook

Bruegger’s Bagels
03.2009 - 01.2011

High School Diploma -

Milton High School

Bachelor of Science - Criminal Justice & Law Concertation

Boston University

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Phillip Kiley