James Evans
Rockmart,GA
Summary
Results-driven parts management professional with 30+ years of experience in OEM ordering, inventory reconciliation, and warranty processing. Skilled in coaching staff, managing schedules, and maintaining factory standards. Focused on accuracy, efficiency, and customer satisfaction.
Overview
40
40
years of professional experience
Work History
Parts Director
Fred Anderson Toyota of Asheville
ASHEVILLE, NC
07.2021 - 09.2026
- Managed Toyota OEM parts inventory, ordering, and stock control procedures.
- Coordinated wholesale and retail parts sales with service department needs.
- Led parts staff coaching, scheduling, and workflow support across dealership operations.
- Maintained factory standards for parts sourcing, returns, and warranty processes.
- Reviewed daily parts requests, invoices, and vendor communications for accuracy.
- Supervised inventory counts, pricing updates, and department reporting tasks.
- Conducted regular audits to verify accuracy of physical inventory count against computerized system records.
- Reviewed vendor invoices prior to payment authorization ensuring accuracy in pricing information listed on documents submitted for payment processing purposes.
Parts Manager
Fred Anderson Toyota of West Columbia
West Columbia, South Carolina
03.2016 - 06.2021
- Managed Toyota parts inventory for service, retail, and wholesale customers.
- Controlled daily parts program activities to improve sales and inventory management.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Ordered OEM parts through dealership systems and vendor catalogs.
- Processed returns, credits, and warranty paperwork with accuracy.
- Trained staff on inventory procedures and department policies.
- Trained new staff members on proper parts handling techniques.
- Organized employee work schedules to ensure adequate staffing. and daily assignments.
Parts Manager
AutoNation of Lithia Springs
Lithia Springs, Georgia
02.2007 - 03.2021
- Managed Toyota parts inventory for service, retail, and wholesale customers.
- Ordered OEM parts through dealership systems and vendor catalogs.
- Coordinated with service advisors and technicians on parts needs.
- Established individual parts inventory levels to balance stock for maximum inventory turns.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Reduced process lags, managing daily parts operations such as fulfilling service requests, generating orders, tracking inventory and maintaining profit margins.
- Trained staff on inventory procedures and department policies.
- Processed returns, credits, and warranty paperwork with accuracy.
Parts Manager
Legacy Toyota
Tallahassee, Florida
08.1986 - 11.2006
- Managed Toyota parts inventory for service, retail, and wholesale customers by tracking stock levels.
- - Optimize inventory turnover by implementing efficient stock management strategies.
- - Ordered OEM parts through dealership systems and vendor catalogs, ensuring adequate stock levels to meet customer demands.
- - Collaborated with service team to ensure timely availability of parts, enhancing workflow efficiency.
- - Conduct regular audits to ensure accurate inventory records and minimize discrepancies.
- - Resolve customer inquiries promptly, ensuring high satisfaction and repeat business.
- Ordered OEM parts through dealership systems and vendor catalogs, ensuring adequate stock levels to meet customer demands.
Education
Toyota Parts Manager Certification - Toyota Parts Manager Collage
Southeast Toyota
Jacksonville, FL08-1993
High School Diploma -
Wakulla High School
Crawfordville, FL06-1979
Skills
- OEM parts ordering
- Inventory control and stock management
- Stock management
- Inventory turnover
- Stock reconciliation
- Warranty processing
- Demand forecasting
- Dealer management system
- Time management
- Improving customer satisfaction
- Customer satisfaction improvement
Timeline
Parts Director
Fred Anderson Toyota of Asheville
07.2021 - 09.2026
Parts Manager
Fred Anderson Toyota of West Columbia
03.2016 - 06.2021
Parts Manager
AutoNation of Lithia Springs
02.2007 - 03.2021
Parts Manager
Legacy Toyota
08.1986 - 11.2006
Toyota Parts Manager Certification - Toyota Parts Manager Collage
Southeast Toyota
High School Diploma -
Wakulla High School