John-Wesley Goebel
Rush Enterprises
College Station,TX
18
years of professional experience
Experienced Parts Manager skilled in inventory control, OEM sourcing, and warehouse operations. Delivers accurate order fulfillment and maintains strong customer relations. Drives efficient operations and ensures parts availability to support dealership service standards.
Work History
Parts Manager
4 Years 1 Month- Developed and implemented parts department policies and procedures to improve efficiency.
- Reduced process lags, managing daily parts operations such as fulfilling service requests, generating orders, tracking inventory and maintaining profit margins.
- Led a team of parts department employees, providing training and performance evaluations.
- Managed employee schedules and daily assignments.
- Collaborated with other departments to ensure timely deliveries.
Front Counter Representative
1 Year 2 Months- Assisted Rush Enterprises customers at the counter with parts requests and service questions, ensuring prompt resolution of inquiries.
- Processed parts orders through dealership systems, following up on customer needs to enhance satisfaction and support.
- Answered incoming calls, directing inquiries to parts and service departments for efficient customer service.
- Verified part numbers, pricing, and inventory availability for accurate customer support.
Parts Manager
7 Months- Managed parts inventory for Rush Enterprises heavy-duty truck service operations.
- Coordinated OEM parts ordering with vendors and manufacturers.
- Supported service technicians with accurate parts selection and availability.
- Supervised counter sales and customer service for dealership parts requests.
Front Counter Representative
2 Years 7 Months- Assisted Rush Enterprises customers at the counter with parts requests and service questions.
- Processed parts orders through dealership systems and followed up on customer needs.
- Answered incoming calls and directed inquiries to parts and service departments.
- Verified part numbers, pricing, and inventory availability for accurate customer support.
Warehouse Manager
3 Years 9 Months- Directed warehouse operations for Rush Enterprises parts and service support.
- Managed inventory counts, cycle checks, and location accuracy.
- Supervised shipping, receiving, stocking, and order fulfillment activities.
- Coordinated parts flow with service technicians and counter staff.
Front Counter Rep
2 Years 11 Months- Resolved customer inquiries regarding truck parts, pricing, and availability, facilitating informed purchasing decisions.
- Assisted Rush Enterprises customers with parts and service requests, ensuring timely support and satisfaction.
- Processed parts orders using Rush Enterprises inventory and dealership systems.
- Prepared invoices, credits, and returns for Rush Enterprises transactions.
Warehouse Associate
2 Years 1 Month- Picked and organized part orders for Rush Enterprises service departments to ensure timely fulfillment.
- Pulled truck parts accurately using warehouse labels and bin codes to maintain inventory integrity.
- Facilitated efficient loading and unloading of deliveries to streamline operations. with pallet jack equipment.
- Received freight and verified shipments against packing slips.
- Stored inventory in designated warehouse locations.
Education
Skills
OEM parts procurement
OEM parts ordering
Parts inventory control
Inventory systems
Warehouse management
Effective communication
Motivational leadership
Team leadership
Decision making
Conflict resolution
Customer relations
Attention to detail
Timeline
Parts Manager
Rush Enterprises
09.2022 - 10.2026Read More
Front Counter Representative
Rush Enterprises
07.2021 - 09.2022Read More
Parts Manager
Kyrish Truck Center
12.2020 - 07.2021Read More
Front Counter Representative
Rush Enterprises
04.2017 - 11.2019Read More
Warehouse Manager
Rush Enterprises
07.2013 - 04.2017Read More
Front Counter Rep
Rush Enterprises
08.2010 - 07.2013Read More
Warehouse Associate
Rush Enterprises
07.2008 - 08.2010Read More
Broken Arrow High School
Read More