JAMES FAURE
Highland,New York
Summary
Well-rounded Sales Professional offering 20+ years experience in the swimming pool and spa industry. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
25
25
years of professional experience
Work History
VP OF OPERATIONS & CONSTRUCTION
ORANGE COUNTY POOLS & SPAS
02.2021 - Current
- Oversee and manage construction projects from sale to completion.
- Developed and implemented additional site work sales program, increasing revenue per job by 10-20% on average.
- Communicate with client to manage expectations and deliver outstanding results.
- Lead crews of builders and service professionals in building high quality in-ground swimming pools.
- Developed and implemented effective processes and timeline standards to increase efficiency, allowing for a 40% increase in job completion rate in 2021 from previous year.
- Foster positive relationships with external vendors through timely communication, negotiation, and collaboration.
- Monitor budget expenditures to ensure compliance with financial targets set by senior management.
ASSISTANT SALES CENTER MANAGER
POOLCORP / SCP DISTRIBUTORS
10.2020 - 01.2021
- Managed daily operations of the branch including sales, budget, customer relationships and employee retention/aquisition.
- Developed and implemented daily delivery routes.
- Participated in ongoing training to enhance own job skills and knowledge
- Managed inventory levels by ordering supplies as needed while keeping track of product trends.
- Assisted with the development of departmental budgets, including forecasting expenses.
- Specialty assignments include representing the company at industry conferences and trade shows as well as trade show booth design and implementation.
SALES
JET LINE PRODUCTS
04.2013 - 10.2020
- Supported sales teams with technical expertise during sales engagements, helping close deals successfully.
- Collaborated with operations team to align inventory levels with promotional activities, optimizing sales opportunities.
- Responsible for winning new accounts and growing existing accounts through a combination of inside and outside sales.
- Purchasing agent for special order products including custom swimming pools and vinyl liners.
RETAIL SALES MANAGER
ORANGE COUNTY POOLS & SPAS
03.2007 - 04.2013
- Recruited, trained, and evaluated staff to offer world-class customer service.
- Maintained a thorough knowledge of all products, services, and pricing to deliver accurate customer service.
- Developed and implemented successful sales strategies to maximize customer satisfaction, loyalty and revenue growth.
- Performed and delegated daily store operations including opening and closing procedures, customer service, cash management and administrative duties.
INSIDE SALES REPRESENTATIVE
POOLCORP / SCP DISTRIBUTORS
08.2004 - 03.2007
ASSISTANT BRANCH MANAGER
LESLIE'S
06.2003 - 08.2004
SWIMMING POOL BUILDER
POOL DOCTORS
01.2000 - 01.2003
- Worked on a team building high quality inground vinyl lined and above ground pools.
- Maintained high standards of safety, quality and production on construction sites.
SERVICE TECHNICIAN
POOL DOCTORS
01.2000 - 01.2003
- Diagnosed and repaired existing equipment.
- Upsold recommended equipment to clients as needed.
Education
STATE UNIVERSITY OF NEW YORK COLLEGE
Potsdam01.2002
Skills
- Operations management
- Team building and motivation
- Project management
- Procedure implementation
- Revenue generation
- Teamwork
Timeline
VP OF OPERATIONS & CONSTRUCTION
ORANGE COUNTY POOLS & SPAS
02.2021 - Current
ASSISTANT SALES CENTER MANAGER
POOLCORP / SCP DISTRIBUTORS
10.2020 - 01.2021
SALES
JET LINE PRODUCTS
04.2013 - 10.2020
RETAIL SALES MANAGER
ORANGE COUNTY POOLS & SPAS
03.2007 - 04.2013
INSIDE SALES REPRESENTATIVE
POOLCORP / SCP DISTRIBUTORS
08.2004 - 03.2007
ASSISTANT BRANCH MANAGER
LESLIE'S
06.2003 - 08.2004
SWIMMING POOL BUILDER
POOL DOCTORS
01.2000 - 01.2003
SERVICE TECHNICIAN
POOL DOCTORS
01.2000 - 01.2003
STATE UNIVERSITY OF NEW YORK COLLEGE
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