Summary
Overview
Work History
Education
Skills
Timeline
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James Fazzolari

Derby,NY

Summary

Hardworking and passionate job seeker, detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

7
7
years of professional experience

Work History

Assistant Project Manager

Questmark Flooring
05.2023 - 07.2023
  • Developed and maintained project documentation for reliable records.
  • Generated weekly and monthly status reports for helpful progress tracking.
  • Delivered high level of service to clients to both maintain and extend relationships for future business opportunities.
  • Supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands.

CUSTOMER SERVICE REPRESENTATIVE

Geico Insurance Agency
12.2021 - 04.2023
  • Addressed customers courteously using suitable methods and problem-solving skills.
  • Delivered personalized customer service relating to questions and promptly resolved basic problems on customer accounts.
  • Maintained logs and documentation to detail key information regarding incoming and outgoing calls.
  • Managed over 65 customer calls per day.

CONSTRUCTION CRAFT LABORER

The Conti Group
06.2016 - 08.2016
  • Evaluate and inspect solar panels and other parts for damage and defects.
  • Collected and scanned serial numbers in journal entries for inventory.
  • Entered serial numbers into computer databases and created reports for inventory on Excel spreadsheets.
  • Made sure my job duties were executed in a timely manner and that the job was completed.

Education

ASSOCIATES DEGREE - BUSINESS MANAGEMENT

Erie Community College
Orchard Park, NY
08.2021

Skills

  • Positive Attitude
  • Thrives in customer service
  • Devoted to work
  • Basic construction skills -drywall, basic plumbing and electrical, tile work, etc
  • Passionate to succeed and thrive in business
  • Efficient and Detail-Oriented
  • Customer Retention Strategies
  • Microsoft Software(s)
  • Word
  • Excel
  • PowerPoint

Timeline

Assistant Project Manager

Questmark Flooring
05.2023 - 07.2023

CUSTOMER SERVICE REPRESENTATIVE

Geico Insurance Agency
12.2021 - 04.2023

CONSTRUCTION CRAFT LABORER

The Conti Group
06.2016 - 08.2016

ASSOCIATES DEGREE - BUSINESS MANAGEMENT

Erie Community College

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