James Feltus
Las Vegas,NV
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Diligent Security professional with 19 years of experience monitoring facility staff and visitors to maintain order and safety. Demonstrated to learn new procedures and policies using defensive tactics within strict guidelines. Leverages excellent listening and service skills in emergency response and evaluation procedures.
Overview
21
21
years of professional experience
Work History
Lead Security Manager
Cheri Rooftop
09.2023 - Current
- Enhanced overall security by implementing effective surveillance systems and protocols.
- Reduced security incidents through thorough risk assessments and proactive measures.
- Managed a team of security personnel, ensuring efficient deployment and performance.
- Implemented access control systems to safeguard sensitive areas in the facility.
- Created a positive work environment within the security team, fostering collaboration and open communication among members.
- Conducted regular patrols of facility to detect and deter security threats.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Supervised team of 6 security personnel during shift.
Security Host
Blue Martini
04.2023 - Current
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Checked and verified photo identification prior to granting facility access.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Interacted assertively but non-confrontationally with personnel and general public.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Examined doors, windows and gates to verify security.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management.
- Responded quickly to emergency situations to assess and deflect issues.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Security Host
Sin City Entertainment
08.2011 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded quickly to incidents and assessed active situations for security concerns.
- Responded quickly to emergency situations to assess and deflect issues.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Interacted assertively but non-confrontationally with personnel and general public.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Examined doors, windows and gates to verify security.
- Investigated suspicious activities and persons to maintain security of premises.
VIP Host
Rain Nightclub
11.2003 - 12.2011
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Provided adequate supply of place settings for tables and miscellaneous supplies for work stations to last throughout assigned shift.
- Relayed guest comments or suggestions to manager on duty for further action.
Security Host
Rain Nightclub
06.2003 - 12.2005
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded quickly to incidents and assessed active situations for security concerns.
- Responded quickly to emergency situations to assess and deflect issues.
Education
Skills
- File and Records Management
- Understanding of Compliance Procedures
- Facility Policies and Procedures
- Staff Management
- Safety and Security
Timeline
Lead Security Manager
Cheri Rooftop
09.2023 - Current
Security Host
Blue Martini
04.2023 - Current
Security Host
Sin City Entertainment
08.2011 - Current
VIP Host
Rain Nightclub
11.2003 - 12.2011
Security Host
Rain Nightclub
06.2003 - 12.2005
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