Summary
Overview
Work History
Education
Skills
Timeline
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James Fetzer III

James Fetzer III

Rochester,NY

Summary

Dynamic and results-driven licensed cosmetologist with a proven track record at Ulta Beauty and JCPenney Salon , excelling in hair coloring and styling. Renowned for building client loyalty through exceptional social skills and personalized consultations, while consistently increasing salon revenue through effective upselling and a commitment to ongoing education in the latest beauty trends.

Three consecutive years in the 100K club at Ulta beauty, and top 10, ranked number 6 in the east coast with sales at 140K.

Extremely personable with clients needs and wants and have gone above with learning American Signlanguage that is still being improved with practice.

Overview

25
25
years of professional experience

Work History

Cosmetologist

JCPenney Salon
03.2025 - Current
  • Provided personalized hair consultations to assess client needs and preferences.
  • Performed a variety of hair cutting, coloring, and styling techniques to achieve desired results.
  • Maintained cleanliness of workstations and adhered to sanitation protocols for client safety.
  • Educated clients on proper hair care techniques and product recommendations to enhance results.
  • Built strong client relationships through exceptional customer service and attentive listening skills.
  • Adapted quickly to new products and trends, enhancing skills through ongoing education opportunities.
  • Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Provided expert advice on home hair and skin care, empowering clients to maintain their salon looks independently.
  • Skillfully executed various color applications including balayage techniques for natural-looking results that met client expectations.


Cosmetologist

Ulta Beauty Inc.
07.2012 - 05.2025
  • Provided personalized hair and skincare consultations to enhance client satisfaction.
  • Executed various hair styling techniques, including cutting, coloring, and texturizing.
  • Expanded skillset by completing advanced training courses in specialized areas such as hair extensions and color correction.
  • Established a loyal client base by consistently providing exceptional services, resulting in increased referrals and word-of-mouth recommendations.
  • Performed specialized hair treatments for clients, resulting in healthier hair and improved client loyalty.
  • Increased salon revenue through upselling of premium products and treatments during appointments.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Demonstrated high level of customer service to increase retention and satisfaction.

Cosmetology Instructor

Continental School Of Beauty
08.2009 - 08.2011
  • Developed and implemented innovative cosmetology curriculum enhancing student engagement and learning outcomes.
  • Mentored aspiring cosmetologists, fostering skill development and professional growth in a supportive environment.
  • Conducted hands-on demonstrations of advanced techniques, ensuring students gain practical experience with industry-standard tools.
  • Evaluated student performance through assessments and feedback, promoting continuous improvement in skills and knowledge retention.

Cosmetologist

JCPenney Salon
05.2000 - 08.2008
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
  • Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
  • Increased salon revenue by upselling additional treatments, products, and services to clients during appointments.
  • Grew sales with great work ethic, individualized beauty care plans and positive attitude.
  • Expanded the salon''s service offerings by mastering new techniques in hairstyling, coloring, cutting, extensions application among others.
  • Developed new techniques to improve appearance of customer and provide different looks.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.

Education

No Degree - American Sign Language

Rochester Institute of Technology
Rochester, NY

No Degree - Cosmetology

Continental School of Beauty
Olean Ny
05-2000

Oswayo Valley High School
Shinglehouse, PA
06-1999

Skills

  • Social skills
  • Friendly communication
  • Active listening
  • Licensed cosmetologist
  • Scheduling appointments
  • Clear communication
  • Hair styling
  • Men and women haircuts
  • Customer consultation
  • Professionalism and ethics
  • Sanitation practices
  • Hair coloring and highlighting
  • Product knowledge
  • Decision-making
  • Continuing education
  • Styling tools
  • Hair conditioning and styling
  • Sales and upselling
  • Reflective listening
  • Precision hair cutting
  • Chemical texture services
  • Special event hair styling
  • Hair coloring expert
  • Client loyalty building

Timeline

Cosmetologist

JCPenney Salon
03.2025 - Current

Cosmetologist

Ulta Beauty Inc.
07.2012 - 05.2025

Cosmetology Instructor

Continental School Of Beauty
08.2009 - 08.2011

Cosmetologist

JCPenney Salon
05.2000 - 08.2008

No Degree - American Sign Language

Rochester Institute of Technology

No Degree - Cosmetology

Continental School of Beauty

Oswayo Valley High School

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James Fetzer III