James Fitzgerald

Temporary employee from 08/2017 to 02/2019

- Out of shop duties would include deliveries, pick ups, and service calls across Ohio, Indiana, Kentucky, West Virginia, and Pennsylvania

- At the shop I would clean, service, and maintain all equipment to keep it ready for rent

- Used point of rental website to accurately track inventory at the shop

- Used all required apps to comply with retail job procedures

Lead Technician from 02/2019 to 04/2025

- OSHA 10 and OSHA 30 certified

- Managed a team of 3-5 people

- Communicate on a daily basis with all customers to efficiently coordinate all deliveries, service calls, and pick ups across 5 states

- Completed installations for construction heaters on natural gas or propane along with delivering other temp climate solutions to retail and construction jobsites

- Kept shop organized and maintained with parts to keep up with installs and repairs

- Worked with other service managers among the company as needed when equipment needed to be transferred or shipped between different shop locations

- Complied with all work and jobsite safety requirements

- Trained all new employees on installing, servicing equipment, how to complete paperwork, follow safety protocols, and company core values

- Conducted weekly toolbox meetings to improve procedures, meet deadlines, and consistently coach my team as needed

- Provided excellent service to all customers

- Physically demanding job, required to lift 100 lbs