James Flores
Katy
Summary
Results-driven professional experienced in customer service and teamwork. Proven ability to communicate effectively and maintain safety standards, leading to positive customer interactions and streamlined operations in team-oriented and independent work alike.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier and Floor Monitor
Claw City
Katy
01.2026 - Current
- Processed customer transactions efficiently at claw city register, ensuring accuracy with cash, credit, and gift card payments.
- Maintained organized checkout area to ensure efficient customer transactions and enhance shopping experience.
- Collaborated with team members to streamline operations and improve overall service quality.
- Provided friendly and engaging service to improve overall customer experience.
- Greeted customers, answered inquiries about products and services, and promoted loyalty programs to boost sales.
- Trained new team members on cash register operation and customer service protocols to ensure consistent service delivery.
- Followed company security procedures for handling large sums of money while maintaining accurate purchase records.
- Restocked supplies to ensure availability of merchandise.
Hangar Cadet (Volunteer)
Commemorative Air Force Museum
Katy
06.2022 - Current
- Assisted in aircraft restoration projects, ensuring compliance with safety guidelines to enhance project outcomes.
- Conducted informative visitor tours, enhancing appreciation for aviation history and aircraft.
- Collaborated with team members to maintain museum exhibits and displays.
- Trained new cadets on operational procedures and best practices.
- Coordinated community outreach initiatives with volunteers, fostering community engagement and awareness of aviation activities.
- Participated in briefings and events related to cadet operations.
- Organized products and managed photo opportunities at annual Wings Over Houston airshow.
Education
Morton Ranch High School
Katy, TX05-2026
Skills
- Cash handling
- Customer service
- Safety compliance
- Time management
- Team collaboration
- Effective communication
- Problem solving
- Java and C# proficiency
Languages
Spanish
Professional
Certification
- Texas Industry-Based Certification, Information Technology Specialist: Java
- Unity Certified User: Programmer
Timeline
Cashier and Floor Monitor
Claw City
01.2026 - Current
Hangar Cadet (Volunteer)
Commemorative Air Force Museum
06.2022 - Current
Morton Ranch High School