James Fojtik
Cosentino NA
McKinney,Texas
2027
years of professional experience
Results-driven retail sales manager with a proven track record in fostering customer loyalty and achieving sales goals. Expertise in relationship building and problem-solving, leading to increased repeat business and customer satisfaction.
Work History
Retail Sales Manager
18 Years- Developed Relationships with fabricators , Kitchen & Bath Market and National Account Segments to increase sales.
- Fostered strong relationships with customers, resulting in increased loyalty and repeat business.
- Achieved sales goals by cultivating and securing new customer relationships.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Addressed customer complaints professionally and efficiently, resulting in satisfied customers who continued to patronize the store.
Sales Manager
- Developed and implemented sales strategies to enhance market penetration.
- Analyzed customer feedback to refine product offerings and improve satisfaction.
- Managed key accounts, ensuring timely follow-ups and relationship building.
Warehouse Manager/Customer Service Manager/Outside Sales Representative
- Managed daily warehouse operations, ensuring efficient workflow and timely order fulfillment.
- Oversaw inventory control processes, reducing discrepancies through effective stock management techniques.
- Trained and mentored team members on safety protocols and operational best practices.
- Implemented process improvements that enhanced productivity and reduced operational costs.
- Coordinated shipment schedules with suppliers to optimize delivery times and logistics efficiency.
- Moved into sales growing our new venture of natural stone countertops
Warehouse/Order Entry Clerk
- Processed customer orders accurately ensuring timely fulfillment and delivery.
- Communicated effectively with sales and production teams to resolve order discrepancies promptly.
- Maintained updated records of inventory levels, contributing to stock accuracy and availability.
- Collaborated with logistics team to coordinate shipping schedules and improve delivery timelines.
Education
High School Diploma
Skills
Customer service
Sales expertise
Retail operations
Management
Decision-making
Strong work ethic
Self-motivated
Timeline
Retail Sales Manager
Cosentino NA
07.2008 - 07.2026Read More
Sales Manager
Import Stone
2002 - 07.2008Read More
Warehouse Manager/Customer Service Manager/Outside Sales Representative
American Tile Supply/Acme Brick
1989 - 2002Read More
Warehouse/Order Entry Clerk
DalTile
1985 - 1989Read More
North Garland High School
High School Diploma
Read More