James Foster
Cleveland
Summary
Dynamic General Manager with extensive experience in operations management and team building. Known for fostering collaboration and enhancing financial accuracy, resulting in improved operational efficiency and adherence to regulatory standards.
Overview
11
11
years of professional experience
Work History
General Manager
FLEXECO
Cleveland Ohio
10.2020 - 02.2026
- Achieved improved team performance through targeted leadership coaching and development support. Fostered a positive and safe environment for team members and clients, contributing to enhanced workplace morale and relaxation opportunities.
- Engaged with board members, CEO, bookkeeper, vendors, team members, and clientele to uphold adherence to city, county, state, and federal regulations.
- Managed compliance with company policies, including accounting, cash handling, inventory loss prevention, payroll administration, and daily operations.
- Oversaw tracking and evaluation of essential metrics to enhance facility operations, focusing on sales performance, customer engagement, profit margins, and labor efficiency.
Corporate Office Assistant
FLEXECO
Cleveland, Ohio
05.2019 - 10.2020
- Enabled effective interdepartmental communication to enhance operational efficiency and teamwork.
- Facilitated teamwork and executed filing system improvements aimed at enhancing organizational structure and document accessibility.
- Oversaw payroll audit processes and managed petty cash transactions to maintain financial accuracy. Coordinated with accounts payable teams to streamline financial operations. Led the facilitation of human resources documentation for onboarding and offboarding processes using multiple software applications.
Corporate Manager
Gone To The Dogs Boutique & Grooming
Fairview Park, Ohio
10.2014 - 05.2019
- Analyzed customer feedback and developed engagement strategies to enhance overall service quality and client experience.
- Managed daily operations while maintaining compliance with health and safety standards in grooming practices.
- Implemented effective inventory systems to ensure the timely availability of grooming products and boutique merchandise.
- Provided comprehensive guidance and support to staff in mastering pet care grooming techniques and delivering exceptional customer service.
Education
Associate of Science - Medical Assistant
J. H. Thompson Medical Arts Center
Erie, Pennsylvania05-1997
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Skilled in teamwork and multitasking
- Experienced with various computer programs
Timeline
General Manager
FLEXECO
10.2020 - 02.2026
Corporate Office Assistant
FLEXECO
05.2019 - 10.2020
Corporate Manager
Gone To The Dogs Boutique & Grooming
10.2014 - 05.2019
Associate of Science - Medical Assistant
J. H. Thompson Medical Arts Center