James Fox
Summary
Owner/Operator with relevant experience in business management and operations. Possess skills in team leadership, strategic planning, and customer service. Known for driving operational growth and achieving business goals. Contributed to profitability and success of previous ventures through effective oversight and hands-on involvement.
Overview
1
1
Language
1
1
Certification
8
8
years of professional experience
Work History
Owner/Operator
Inlet Lawn and Garden
Murrells Inlet
01.2026 - Current
- Managed daily operations of lawn and garden service business
- Oversaw scheduling and dispatching of service appointments efficiently.
- Implemented marketing strategies to promote services in the community.
- Resolved customer inquiries and issues promptly to ensure satisfaction.
- Collaborated with suppliers to source quality products for landscaping projects.
- Negotiated contracts with clients for products or services rendered by the company.
- Developed business plan and budget to maximize profitability.
- Established pricing models that balanced competitiveness with profitability goals.
Customer Service Sales Representative
Wilson's Wholesale, SC State Farmers Market
Columbia
08.2018 - 11.2025
- Assisted customers with product inquiries and recommendations at the farmers market.
- Processed sales transactions using the point-of-sale system efficiently.
- Resolved customer complaints to ensure a positive shopping experience.
- Suggested additional products or services that may benefit the customer's needs.
- Identified potential opportunities to upsell products or services.
- Trained new team members on customer service protocols and best practices.
- Drove increased engagement with productive conversations and ongoing relationship management.
- Listened to customer needs to identify and recommend best products and services.
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
- Promoted seasonal products through engaging displays and customer interactions.
- Answered incoming customer calls regarding product questions, sales inquiries, and complaints.
- Provided information about products and services. Offered Recommendations for best suited company to complete install projects.
- Managed cash register operations, including balancing at the end of shifts.
- Processed orders, forms, applications, and requests.
- Collaborated with vendors to ensure timely product availability and quality.
- Maintained inventory organization and restocked products as needed.
- Recognized security risks to properly handle situations.
- Replenished and arranged items to maintain appearance.
- Reset store displays for special events and seasonal merchandise changes.
- Negotiated prices and set up contracts to finalize sales agreements.
- Reset store displays for special events and seasonal merchandise changes.
Education
Commercial Pesticide Applicators License - Department of Pesticide Regulation
Clemson University
Clemson, SC 03.2026 - 08.2026
Clover High School
Clover, SCSkills
- Operations management
- Project management
- Marketing strategy
- Business planning
- Strategic planning
- Preventative maintenance
- Customer service
- Documentation and reporting
- Preventative maintenance
- Operations management
Languages
Spanish
Limited
Certification
- Commercial pesticide applicators license
- Certified native plants landscape designer in South Carolina
Affiliations
- I am an accomplished landscape designer, sustainable gardening expert and overall plant enthusiast with years of hands on experience in the agriculture industry
References
References available upon request.
Timeline
Commercial Pesticide Applicators License - Department of Pesticide Regulation
Clemson University
03.2026 - 08.2026
Owner/Operator
Inlet Lawn and Garden
01.2026 - Current
Customer Service Sales Representative
Wilson's Wholesale, SC State Farmers Market
08.2018 - 11.2025
Clover High School