James Franklin
Midland,Texas
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
10
10
years of professional experience
Work History
Customer Service Representative
Lowes Home Improvment
Midland, Texas
10.2018 - Current
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Collaborated with sales team members to stay current on inventory levels and resolve item issues.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Provided exceptional customer service to ensure customer satisfaction.
- Ensured compliance with all safety regulations including fire safety codes and procedures.
- Participated in monthly safety meetings to review safety protocols within the storeroom.
- Collaborated with coworkers to update safety practices and uphold effective safety behaviors.
- Participated in safety meetings and reviewed safety protocols regularly.
- Followed safety protocols when operating machinery and adhering to all safety guidelines.
- Completed daily safety checks, reporting safety concerns to professionals.
- Ensured adherence to safety regulations and policies such as fire safety procedures.
- Participated in safety training sessions to ensure compliance with safety regulations.
- Performed safety audits of maintenance operations to evaluate and improve workplace safety.
- Attended safety meetings to stay up-to-date on safety procedures.
- Participated in safety training sessions to ensure adherence to safety regulations.
- Removed obstructions and safety hazards from workstations to promote safety.
Wireline Operator
Scientific Drilling International
Midland, Texas
09.2015 - 04.2016
- Managed inventory levels of supplies necessary for successful completion of jobs.
- Oversaw work of drilling crews, implemented corrective actions and maintained safety standards.
- Monitored gauges, meters and recording devices during logging activities.
- Shadowed the Safety Supervisor in various procedures, enhancing my understanding of safety protocols.
- Safeland Safety Training.
Education
Midland College
Midland, Texas, TXSkills
- Customer service
- Inventory management
- Occupational safety compliance
- Problem resolution
- Product knowledge
- Communication skills
Accomplishments
- Have been awarded several times at Lowes Home Improvement for safety. Several Acknowledgements on safety operations.
References
References available upon request.
Timeline
Customer Service Representative
Lowes Home Improvment
10.2018 - Current
Wireline Operator
Scientific Drilling International
09.2015 - 04.2016
Midland College
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