James Freeman
CONROE,TX
Summary
Service-oriented Claims Adjuster skilled at applying creative approaches to solving complex problems. Adept at developing profitable and quality-focused processes.
Organized and detail-oriented Investigator dedicated to improving efficiency, productivity and profitability through continuous process improvement. Analytical thinker skilled at developing innovative solutions to complex problems.
Overview
21
21
years of professional experience
Work History
Independent Insurance Adjuster
Vanguard Adjusters Group
01.2022 - Current
- Improved claim processing efficiency by conducting thorough investigations and timely documentation of property damage.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information on claim status.
- Managed a large caseload, prioritizing tasks to ensure timely completion and accurate settlement of claims.
- Collaborated with insurance carriers, agents, and policyholders to gather necessary information for accurate claim assessments.
Independent Insurance Adjuster
Davies Group
10.2015 - Current
- Improved claim processing efficiency by conducting thorough investigations and timely documentation of property damage.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information on claim status.
- Managed a large caseload, prioritizing tasks to ensure timely completion and accurate settlement of claims.
Hospitality Worker
Casual Dining Inc
01.2003 - 10.2011
- Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
- Increased repeat business through personalized attention and genuine care for guests'' needs.
Education
BBA - Business
Sam Houston State University
Huntsville, TX05.2012
Skills
- Professional ethics
- Technical knowledge
- Claims Investigation
- Property valuation
- Liability Determination
- Damage Assessment
- Casualty and property loss
- Caseload Management
- Best Practices Implementation
Timeline
Independent Insurance Adjuster
Vanguard Adjusters Group
01.2022 - Current
Independent Insurance Adjuster
Davies Group
10.2015 - Current
Hospitality Worker
Casual Dining Inc
01.2003 - 10.2011
BBA - Business
Sam Houston State University
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