JAMES F. SKULSKI JR.
Fishers
Summary
Business Analyst with extensive experience at Pitney Bowes, specializing in requirements elicitation and cross-functional leadership. Proficient in business process modeling and data analysis, delivering solutions that significantly enhance operational efficiency. Acknowledged for creating innovative strategies that meet stakeholder needs and boost overall business performance.
Overview
35
35
years of professional experience
1
1
Certification
Work History
BUSINESS ANALYST
Pitney Bowes
Indianapolis
10.2007 - Current
- Elicit requirements using interviews, document analysis, requirements workshops, storyboards, surveys, site visits, business process descriptions, use cases, scenarios, competitive product analysis, and workflow analysis.
- Decompose high-level business and user requirements into functional requirements and quality, specified in an appropriate level of detail suitable for use by those who must base their work on the requirements.
- Analyze & document current and future optimized business process models at a task level that accurately represent end-user community workflows.
- Define success & quality attributes, external interfaces, constraints, and other nonfunctional requirements for the solution.
- Lead the requirements analysis and verification process, ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable, and that they conform Best Practices standards.
- Lead cross functional teams of Sales, IT, project managers, solution architects, and installation professionals on scope, solutions requirements, success, constraints, deployment requirements and defined risks.
- Recommend, propose, and present solutions consisting software, integrated hardware, and professional service offerings based on customer need & business analysis.
REGIONAL SALES & MARKETING MANAGER
Integrated Custom Software
Glastonbury
07.1996 - 10.2007
- Controlled the sale and distribution of AS400, Microsoft & UNIX Server Enterprise Content Management customized & prepackaged software solutions.
- These solutions touched all major ERP systems including PeopleSoft, SAP, Oracle, and Lawson etc.
- Controlled the consultative sale process through implementation and project management.
- Also controlled all aspects of customer service and technical support, budgeting, credit, dealer and VAR relationships, regional marketing programs, licensing & support agreements to Fortune 1000 companies.
- Honored with “Top Performance in Turnkey Orders” and “Overall Top Performance” in 97 - 06.
MAJOR ACCOUNT MANAGER
Safelite Glass Corporation
Columbus
08.1990 - 03.1995
- Initiated a solution, which became an insurance industry standard, “The Paperless Auto Glass Claim.”
- This workflow technology was then sold to 13 of the top 15 insurance companies.
- Controlled all aspects of budgeting, inventory, credit, and delivery.
- The company’s focus was the retail and wholesale of glass and glass related products to various distribution outlets, the largest being the Insurance Segment.
Education
MASTERS CERTIFACATE - BUSINESS ANALYSIS
Villanova University
Philadelphia, PA01.2011
BACHELOR OF SCIENCE - Marketing/Selling and Sales Management, Interpersonal & Public Communications
Bowling Green State University
Bowling Green, Ohio01.1987
Skills
- Requirements elicitation
- Functional requirements
- Business process modeling
- Cross-functional leadership
- Data interpretation
- Effective communication
- Problem solving
- Critical thinking
- Agile methodologies
- Data analysis
- Test case scenarios
- Clear communication
- Reporting and documentation
- Change management
- Workflow Analysis
- Software development life cycle
- Business case validation
- Verbal and written communication
- Business solutions development
- Change impact analysis
- Stakeholder engagement
- Business process improvement
- Requirements gathering
Certification
- Agile Certified Practitioner Certification
- Cert of Competency in Business Analysis
- Six Sigma Green Belt
- Certified Supply Chain Professional
- CDIA+ - Certified Document Imaging Architect
- Signature Selling Methods (IBM)
- Professional Selling Skills (Xerox)
- Effective Presentation Skills
Timeline
BUSINESS ANALYST
Pitney Bowes
10.2007 - Current
REGIONAL SALES & MARKETING MANAGER
Integrated Custom Software
07.1996 - 10.2007
MAJOR ACCOUNT MANAGER
Safelite Glass Corporation
08.1990 - 03.1995
MASTERS CERTIFACATE - BUSINESS ANALYSIS
Villanova University
BACHELOR OF SCIENCE - Marketing/Selling and Sales Management, Interpersonal & Public Communications
Bowling Green State University