James Futia-ward
Fairview Heights,IL
Summary
Dynamic and results-oriented professional with a proven track record at Best Western Hotel, enhancing guest satisfaction and streamlining operations. Expert in forklift operation and inventory oversight, demonstrating initiative-taking and attention to detail. Skilled in optimizing workflows and ensuring safety, significantly improving efficiency and customer service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Desk
Best Western Hotel
Alton, IL
03.2022 - 10.2022
- Streamlined front desk operations for increased efficiency and improved customer service.
- Improved overall guest experience by maintaining a clean and welcoming reception area.
- Enhanced guest satisfaction by providing efficient check-in and check-out processes.
- Handled sensitive guest information with discretion, adhering to strict data privacy guidelines set forth by the company.
Laborer
Elite Staffing
Pontoon Beach, Il
06.2020 - 05.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
Forklift Operator
Southland Employment
Pontoon Beach
07.2018 - 11.2018
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Education
Basic Automotive Technology - Automotive Engineering
Danville Area Community College
Danville, IL01.2024
GED - Academic
Lakeland Community College
Willoughby, OH04.2018
Skills
- Initiative-taking
- Workflow optimization
- Inventory oversight
- Forklift operation
- Forklift operator certification
- Loading and unloading
- Shipping and receiving
- Willingness to learn
- Attention to detail
- Safety awareness
- Heavy lifting
- Punctual and reliable
- Physical strength
- Material handling
- Hand-eye coordination
- Equipment operation
- State Driver's license
- Safe vehicle operation
- Hand and power tools
- Proper lifting techniques
- Welding
- Maintenance and repair
- Basic electrical work
Certification
Forklift operation
Automotive technology
Basic warehousing
Timeline
Front Desk
Best Western Hotel
03.2022 - 10.2022
Laborer
Elite Staffing
06.2020 - 05.2021
Forklift Operator
Southland Employment
07.2018 - 11.2018
Basic Automotive Technology - Automotive Engineering
Danville Area Community College
GED - Academic
Lakeland Community College