Summary
Overview
Work History
Education
Skills
Timeline
Generic

James Gibson

Dayton,OH

Summary

Dynamic professional with extensive experience at Sherwin Williams Floor Covering, excelling in inventory management and customer relationship management. Proven track record in enhancing sales through effective vendor communication and installation scheduling. Adept at building strong client relationships while ensuring high-quality installations and customer satisfaction. Committed to driving operational efficiency and product knowledge.

Overview

23
23
years of professional experience

Work History

Sales Branch Coordinator Floor Covering

Sherwin Williams Floor Covering
Dayton, OH
08.2022 - Current
  • Communicated effectively with vendors and sales staff to drive sales and profitability.
  • Coordinated with properties and installers to ensure high levels of customer satisfaction.
  • Managed installation schedules and inventory while maintaining a clean work environment.
  • Assisted installers with daily material needs to streamline operations.
  • Ensured high levels of customer satisfaction by coordinating with properties and installers, and addressing customer concerns.
  • Build and maintain knowledge of all products to ensure effective customer recommendations by keeping up with the latest trends and explaining them to the customer and sales team.
  • Build positive relationships with wholesale and retail customers by emailing vendors and visiting properties.
  • Maintaining a clean work environment and labeling and storing all goods in the proper locations for easy retrieval is essential for our daily operations.
  • I go out to properties to measure the units, communicate with property managers and maintenance technicians, and check on current and previous installations. Proficient in ordering and receiving products and maintaining stock levels.

Flooring Installer

Sherwin Williams Floor Covering
Dayton, OH
03.2002 - 08.2022
  • Installed sheet vinyl, LVP, EVP, ceramic tile, carpet, glue-down and stretch-in carpet, laminate flooring, cove base, quarter round, and Luan. Floor prep and self-leveler. Primary wood floor and replacement. Managed up to 4 additional installers. Measuring and laying out various flooring properties.
  • The ability to spot and repair imperfections in flooring installations.
  • Many years of flooring experience involve understanding what goes into an installation, how each one is different, and that something out of the ordinary can occur every day.

Education

GED -

Waler E. Stebbins High School
Dayton, OH

Skills

  • Inventory management
  • Installation scheduling
  • Customer relationship management
  • Product knowledge
  • Sales coordination
  • Vendor communication

Timeline

Sales Branch Coordinator Floor Covering

Sherwin Williams Floor Covering
08.2022 - Current

Flooring Installer

Sherwin Williams Floor Covering
03.2002 - 08.2022

GED -

Waler E. Stebbins High School

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