James Griffin
Summary
Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.
Overview
9
9
years of professional experience
Work History
Forklift Operator
Elwood Staffing
01.2024 - 05.2024
- Packed items into appropriate containers for shipment.
- Communicated with floor managers to determine merchandise placement.
- Coordinated with other lift truck drivers and production personnel to process orders efficiently.
Forklift Operator
Sherwin-Williams
09.2022 - 11.2023
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Inspected equipment for defects and performed repairs or maintenance tasks.
Forklift Operator
Unconditional Love Inc
06.2021 - 09.2022
- Inspected equipment for defects and performed repairs or maintenance tasks.
- Coordinated with other lift truck drivers and production personnel to process orders efficiently.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
Merchandiser
PepsiCo
10.2018 - 04.2021
- Verified products appeared at correct locations in proper quantities.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Inspected merchandise for quality and arranged proper display location on floor.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
Healthcare Customer Service Representative
C3
06.2017 - 10.2018
- Maintained confidential patient, employee and company information in compliance with company policies and regulatory requirements.
- Responded proactively and positively to rapid change.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
Application Specialist
EMSI
04.2016 - 05.2017
- Made outbound lead follow-ups to potential and existing customers by telephone and email to verify health insurance application.
- Followed call center protocols when notifying participants of call purpose and use of information.
- Obtained updated contact information from all subjects and verified data for accuracy.
Customer Service Representative
General Dynamics
11.2015 - 04.2016
- Maintained confidential patient, employee and company information in compliance with company policies and regulatory requirements.
- Gathered information, assessed and fulfilled callers' needs and educated on important policies and procedures.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
Education
High School Diploma -
Connally High School
Waco, TX06.2013
Skills
- High-volume call centers
- Technical Troubleshooting
- Insurance Verification
- HIPAA Compliance
- Medical terminology knowledge
- Material Handling
- Shipment Processing
- OSHA Compliance
Timeline
Forklift Operator
Elwood Staffing
01.2024 - 05.2024
Forklift Operator
Sherwin-Williams
09.2022 - 11.2023
Forklift Operator
Unconditional Love Inc
06.2021 - 09.2022
Merchandiser
PepsiCo
10.2018 - 04.2021
Healthcare Customer Service Representative
C3
06.2017 - 10.2018
Application Specialist
EMSI
04.2016 - 05.2017
Customer Service Representative
General Dynamics
11.2015 - 04.2016
High School Diploma -
Connally High School